Sales Associate
RNR Tire Express
- Ensured accuracy in all monetary operations by following established cash handling procedures.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Assisted with staffing shortages by volunteering for additional shifts during busy periods.
- Listened to customer needs and desires to identify and recommend optimal products.
- Interacted warmly with customers to assess specific needs effectively.
