Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager

Oscar Cruz

Pearl,MS

Summary

Dynamic Sales and Operations Manager with a proven track record at YNA Pallet Sales, excelling in relationship building and sales expertise. Achieved significant revenue growth through strategic planning and effective client management. Skilled in market research and performance monitoring, fostering team accountability and enhancing operational efficiency.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

7
7
years of professional experience

Work History

Sales Manager

YNA Pallet Sales
05.2018 - 06.2025
  • Led sales team to achieve quarterly targets through strategic planning and performance monitoring.
  • Developed and implemented training programs to enhance staff product knowledge and selling techniques.
  • Analyzed market trends to identify opportunities for growth and adjust sales strategies accordingly.
  • Established strong relationships with key clients, ensuring ongoing customer satisfaction and loyalty.
  • Streamlined sales processes, resulting in improved efficiency and reduced turnaround time for client proposals.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Operations Manager

YNA Pallet Sales
05.2018 - 06.2025
  • Streamlined operational workflows to enhance efficiency across multiple departments.
  • Developed and monitored key performance indicators to assess operational effectiveness.
  • Coordinated logistics and supply chain management to ensure timely delivery of products.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Education

McLaurin Attendance Center
Florence MS

Skills

  • Relationship building
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Client relationship management
  • Direct sales
  • Sales tracking
  • Sales operation
  • Goal setting
  • Account management
  • Business planning
  • Market research

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Manager

YNA Pallet Sales
05.2018 - 06.2025

Operations Manager

YNA Pallet Sales
05.2018 - 06.2025

McLaurin Attendance Center

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Oscar Cruz