Oscar Cuadra
Hollywood,FL
Summary
Proven track record in enhancing customer service excellence and team training development, demonstrated during tenure at Banco Azteca. Skilled in inventory assistance and adaptability, achieving significant improvements in customer satisfaction. Expert in multitasking and fostering teamwork, leading to streamlined operations and increased efficiency.
Overview
11
11
years of professional experience
Work History
Costumer Service
Ideal Food Basket
06.2022 - 11.2024
customer service, code organization, inventory review, price and cost control, labeling, offer control, code control.
Event Organizer
Miami Party Service
01.2022 - 08.2022
- Created engaging visual materials such as invitations, programs, banners.
- attention and service to guests. logistical programming of the place.
- Coordinated schedules and timelines for events.
Financial Advisor
Banco Azteca
07.2013 - 11.2019
customer service, code organization, inventory review, price and cost control, labeling, offer control, code control.
Education
Bachelor Of Business Administration - Banking And Finance
USAP
Honduras 01.2011
Skills
- Team training and development
- Troubleshooting
- Inventory assistance
- Sales follow-up
- Customer outreach
- Multitasking
- Customer service excellence
- Teamwork skills
- Information Gathering
- Adaptability
- Cultural Sensitivity
- Emotional Intelligence
- Customer service orientation
- Credit card payment processing
- Investigate claims
Languages
English
Professional Working
Timeline
Costumer Service
Ideal Food Basket
06.2022 - 11.2024
Event Organizer
Miami Party Service
01.2022 - 08.2022
Financial Advisor
Banco Azteca
07.2013 - 11.2019
Bachelor Of Business Administration - Banking And Finance
USAP
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