Oscar Deleon
Brownsville,TX
Summary
Results driven automotive sales professional with over five years of experience in high volume Toyota dealerships. Proven ability to build customer relationships, present vehicle features, and financing options, and close sales by aligning products with customer needs and budgets. Bilingual in English and Spanish, with a strong customer service mindset and a track record of success in a fast paced, performance driven environments.
Overview
14
14
years of professional experience
Work History
Sales Associate
Claremont Toyota
Claremont, California
02.2022 - 01.2025
- Guided customers through the full vehicle purchase process, from needs assessment and vehicle selection, to financing and final delivery.
- Demonstrated Toyota vehicle features, performance, and safety technologies during test drives to support informed buying decisions.
- Presented and explained financing options, guiding customers through pricing structures and payment solutions aligned with their budgets.
- Built long-term customer relationships through follow-up and service coordination, contributing to repeat business and referrals.
Sales Associate
TOYOTA of Downey
Downey, CA
08.2020 - 01.2022
- Delivered consultative vehicle presentations tailored to customer preferences and lifestyle needs.
- Explained financing, warranties, and purchase options clearly and professionally to support confident decision-making.
- Successfully closed vehicle sales by matching customer goals with appropriate vehicles and financial solutions.
- Worked collaboratively with sales managers and finance teams to ensure smooth, compliant transactions.
Chief Dispatcher
US military
Kaneohe, HI
01.2011 - 09.2014
- Coordinated real-time operations by analyzing routes, traffic, and weather conditions to ensure mission efficiency and safety.
- Trained and supervised junior dispatchers, reinforced operational protocols, and leadership standards.
- Managed communication between multiple units and support teams in high-pressure environments.
Education
Bachelor of Science - Airport Management
California Baptist University
Riverside, CA04.2020
Associate of Science - Air Traffic Control
Mount San Antonio College
Walnut, CA08.2017
Skills
- Automotive Sales & Product Knowledge
- Customer Relationship Management (CRM)
- Vehicle Financing & Purchase Process
- Closing & Negotiation Techniques
- Bilingual Communication ( English & Spanish)
- Customer Retention & Follow-Up
- Sales Presentations & Test Drives
- Team collaboration and dealership operations
Accomplishments
Awarded the Navy and Marine Corps achievement medal for outstanding work performance during military deployment to Okinawa Japan in 2013.
Timeline
Sales Associate
Claremont Toyota
02.2022 - 01.2025
Sales Associate
TOYOTA of Downey
08.2020 - 01.2022
Chief Dispatcher
US military
01.2011 - 09.2014
Bachelor of Science - Airport Management
California Baptist University
Associate of Science - Air Traffic Control
Mount San Antonio College