Oscar Delgado
McAllen,TX
Summary
Administrative Assistant with extensive experience in managing clerical duties, facilitating client communication, and maintaining office efficiency. Skilled in document preparation, file management, and exceptional customer service. Known for resolving conflicts and handling high-stress situations with professionalism.
Overview
5
5
years of professional experience
Work History
Legal Administrative Assistant
Disability Networking Services
06.2023 - Current
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Facilitated clear communication between clients to ensure all parties were informed of updates and changes are accurate.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Screened phone calls to effectively handle less important inquiries and keep staff free for more important matters.
- Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
Administrative Clerk
Correct Staffing
01.2020 - 03.2023
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Education
No Degree - Applied Science
Lincoln Trail College
Lincoln, IL06-2001
Skills
- Office Administration
- File Management
- Document Preparation
- Billing and Invoicing
- File Organization
- Client service and support
- Administrative Support
- Client Communication
- Fast Learner
- Organizational Efficiency
- Document filing
- Exceptional telephone etiquette
Languages
Spanish
Native or Bilingual
Timeline
Legal Administrative Assistant
Disability Networking Services
06.2023 - Current
Administrative Clerk
Correct Staffing
01.2020 - 03.2023
No Degree - Applied Science
Lincoln Trail College
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