Oscar Dubon
Eagle Mountain
Summary
Business management graduate skilled in communication, public information support, and office coordination. Strong experience preparing written materials, organizing operations, and supporting teams to meet service and quality standards. Adept at understanding stakeholder needs, identifying issues early, and helping groups work together toward shared goals. Seeking to contribute strong communication, analytical, and leadership skills to the Assistant Office Director role at DHHS.
Overview
2
2
years of professional experience
Work History
Public Information/Administrative Support
01.2024 - 01.2026
- Drafted correspondence, reports, and briefing documents.
- Created charts and visual materials for presentations.
- Supported communication efforts with public-facing messages.
- Coordinated small teams and tracked task completion.
- Monitored public feedback and elevated issues.
- Assisted with meeting prep, notes, and follow-up.
Customer Service & Office Support
Xyngular Corporation
Lehi
- Conducted customer needs assessments.
- Communicated clearly in person and by phone.
- Identified early signs of service issues and reported them.
- Maintained detailed records and documentation.
- Supported training for new employees.
Education
B.S. - Applied Business Management
Brigham Young University–Idaho
05.2026
Skills
- Public communication
- Project management
- Data analysis
- Customer service
- Professional writing and editing
- Customer and constituent service
- Social media management
- Training and instructional support
- Workflow organization and coordination
- Problem recognition and issue escalation
- Team leadership and supervision
- Graphic/chart creation for presentations
- Stakeholder relationship management
- Strategic planning fundamentals
- Microsoft Office (Word, Excel, PowerPoint)
- Canva or similar design tools
- Social media platforms and analytics basics
- Google Workspace
- Basic data visualization
- Strong listening and interpretation skills
- Clear communicator in speech and writing
- Able to anticipate team dynamics and reactions
- Service-oriented and proactive
Languages
Spanish
Native/ Bilingual
Timeline
Public Information/Administrative Support
01.2024 - 01.2026
Customer Service & Office Support
Xyngular Corporation
B.S. - Applied Business Management
Brigham Young University–Idaho