Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oscar Flores

Van Nuys,CA

Summary

Dynamic program worker with a proven track record at LA's Best, excelling in activities supervision and documentation. Enhanced participant engagement through innovative programming and effective communication. Committed to child safety protocols and social-emotional learning, fostering a positive environment that promotes youth development and academic support strategies.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Automotive care professional known for high standards and commitment to achieving pristine results. Brings valuable experience in vehicle cleaning and maintenance, ensuring top-notch presentation. Collaborates well with team members and adapts to changing priorities. Skilled in using detailing tools and products, with focus on attention to detail and reliability.

Professional retail worker with history of delivering high-quality meat products and exceptional customer service. Proven ability to manage inventory, maintain product freshness, and ensure compliance with safety standards. Known for strong teamwork, adaptability to changing needs, and reliability in fulfilling responsibilities.

Overview

10
10
years of professional experience

Work History

Program Worker

LA's Best
01.2024 - Current
  • Supervised activities and events for large groups.
  • Maintained accurate records of all program-related activities, ensuring compliance with regulatory guidelines.
  • Increased participant engagement through the development of innovative activities and events.
  • Collaborated with team members to develop comprehensive program plans and achieve project objectives.
  • Adapted quickly to changing circumstances or unforeseen challenges while maintaining a high level of professionalism and dedication to the success of the program.
  • Continually sought out new ideas or approaches that would contribute to improving overall program outcomes.
  • Created safe and positive environment that was conducive to learning and entertaining activities.

Crew Member

Firehouse Subs
12.2023 - 01.2024
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Car Detailer

DreamsWork
01.2022 - 08.2023
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.

Meat Clerk

Pavillions
09.2020 - 01.2022
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
  • Used strong communication skills to address customer inquiries or concerns promptly and professionally.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Assisted customers with special requests and provided information on various cuts of meat, cooking techniques, and recipes.
  • Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
  • Restocked products based on available inventories and customer demands.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.

Crew Member

Little Caesars Pizza
02.2019 - 10.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.

Line Cook

Cheesecake Factory Inc
08.2018 - 08.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Dishwasher

Cheesecake Factory Inc
08.2017 - 08.2019
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.

Landscape Worker

SYNLawn
03.2016 - 05.2016
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.

Line Worker

BAK Industries
09.2015 - 12.2015
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
  • Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Reduced downtime by maintaining equipment, performing regular inspections, and promptly addressing issues.
  • Assisted quality assurance by inspecting items and removing defective parts.

Education

Associate of Science - Law Enforcement

American InterContinental University Online
Online
12-2023

Skills

  • Safety procedures
  • Activities supervision
  • Documentation
  • Attendance recordkeeping
  • Effective communication
  • Child safety protocols
  • Social-emotional learning
  • Positive youth engagement
  • Goal-setting guidance
  • Teamwork and collaboration
  • Attention to detail
  • Workplace cleanliness
  • Stress management
  • Dedicated and strong work ethic
  • Quality control

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Program Worker

LA's Best
01.2024 - Current

Crew Member

Firehouse Subs
12.2023 - 01.2024

Car Detailer

DreamsWork
01.2022 - 08.2023

Meat Clerk

Pavillions
09.2020 - 01.2022

Crew Member

Little Caesars Pizza
02.2019 - 10.2020

Line Cook

Cheesecake Factory Inc
08.2018 - 08.2019

Dishwasher

Cheesecake Factory Inc
08.2017 - 08.2019

Landscape Worker

SYNLawn
03.2016 - 05.2016

Line Worker

BAK Industries
09.2015 - 12.2015

Associate of Science - Law Enforcement

American InterContinental University Online

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