Oscar Flores Reyes
Hacienda Heights,CA
Summary
A self-motivated individual with 8+ years of Toyota Parts experience with a strong background in customer service, sales, and inventory management. Skilled in communication and problem solving.
Overview
11
11
years of professional experience
Work History
City Carrier Assistant
United States Postal Service, USPS
La Puente, CA
11.2025 - Current
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Performed routine maintenance checks on postal vehicles, reporting any issues for repair.
- Managed high volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Toyota Parts Specialist
Puente Hills Toyota
City of Industry, CA
06.2016 - 03.2025
- CDK and Tekion experience
- Worked with retail and wholesale customers ensuring accurate order fulfillment and timely delivery.
- Managed communication with delivery drivers and handled numerous calls and emails daily.
- Addressed customer inquiries to enhance satisfaction and maintain service quality.
- Oversaw online order processing tasks (TPCO & eBay), maintaining high standards of accuracy and responsibility throughout the workflow.
- Increased Online parts gross profit from 13% to 34% by improving pricing strategy.
- Boosted eBay seller rating from 88% to 98% by improving inventory accuracy, customer communication and implementing faster shipping and handling processes.
- Fostered strong, reliable relationships with customers to enhance trust and support during interactions.
- Ensured accurate handling of financial transactions.
- Partnered with service technicians to identify necessary parts for repairs, ensuring timely completion of tasks.
- Worked with vendors to place new orders, and resolve defective part issues.
- Improved forecasting accuracy by monitoring sale trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
- Examined returned parts for defects.
Inventory Specialist (Contractor)
Gulfstream Aerospace
Long Beach, CA
04.2019 - 08.2019
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
Inventory Specialist
Best Buy
City of Industry, CA
10.2015 - 06.2016
- Executed fast paced shipping and receiving duties with accuracy and attention to detail.
- Organized warehouse and supported product movement on and off the sales floor.
- Assisted customers with product inquiries in a retail environment.
- Completed physical inventory counts each month.
Crew Member
McDonald's
West Covina, CA
08.2015 - 05.2016
- Provided fast and friendly service in a high volume environment.
- Maintained cleanliness and followed health and safety standards.
- Worked as part of a team with the ability to multitask.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained optimal product freshness by applying first in, first out stocking strategy.
Education
High School Diploma -
Los Altos High School
Hacienda Heights, CA05-2015
Skills
- Warehouse operations
- Problem solving skills
- Multitasking Abilities
- Adaptability and flexibility
- Strong work ethic
- Quick decision making
Languages
English
Spanish
Timeline
City Carrier Assistant
United States Postal Service, USPS
11.2025 - Current
Inventory Specialist (Contractor)
Gulfstream Aerospace
04.2019 - 08.2019
Toyota Parts Specialist
Puente Hills Toyota
06.2016 - 03.2025
Inventory Specialist
Best Buy
10.2015 - 06.2016
Crew Member
McDonald's
08.2015 - 05.2016
High School Diploma -
Los Altos High School