Oscar Garcia
Antioch,IL
Summary
Results-driven Operations Supervisor experienced in overseeing factory operations with a strong emphasis on safety compliance and quality standards. Achieved enhanced operational efficiency and reduced waste through strategic process improvements and effective inventory management. Focused on delivering impactful solutions and continuous knowledge growth within the organization.
Overview
3
3
years of post-secondary education
29
29
years of professional experience
Work History
Production Operations Associate
Pfizer (MANPOWER)
Gurnee, Illinois
04.2026 - Current
- Monitored production operations to ensure compliance with safety regulations and quality standards.
- Followed Pfizer GMP procedures and Manpower work instructions in production areas.
- Inspected materials, components, and labels for production line readiness.
- Completed batch record documentation and production log entries accurately.
- Supported line clearance, setup, and changeover activities for equipment.
- Monitored cleanroom conditions and maintained contamination control standards.
- Communicated production issues to supervisors and cross-functional team members.
- Handled raw materials, supplies, and finished goods within warehouse flow.
- Developed and maintained production schedules to ensure timely delivery of products.
- Recommended cost-effective solutions for improving current processes or systems within the organization's production operations.
- Monitored inventory levels and identified shortages or overages to adjust supply accordingly.
- Conducted regular inspections of finished goods prior to shipment or storage.
- Assisted in troubleshooting problems with machinery during daily operations.
- Analyzed data from production reports to identify areas for improvement in the manufacturing process.
- Created detailed documentation of workflows, procedures, and policies related to production operations.
- Implemented strategies for waste reduction while meeting customer requirements.
- Provided technical support for production processes, equipment, and machinery.
- Investigated root causes of defects or non-conformance incidents reported by customers.
- Resolved any issues arising from discrepancies between actual output and planned output.
- Maintained neat and orderly operations area to enhance workflow efficiency.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Inspected finished products for quality and adherence to customer specifications.
- Analyzed work orders to determine materials needed for each production batch.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Set up and operated production machinery according to the company’s specific standards and protocols.
- Executed palletizing, packaging, and assembly of finished items to ensure product quality.
- Met or exceeded target for on-time customer shipments.
- Looked through work orders to determine the type and quantity of materials needed for each production batch.
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Separated products according to weight, grade and size of material to produce final product.
- Organized product components on work tables to optimize workspace efficiency.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
FC Associate 1
Amazon
Kenosha, WI
07.2021 - Current
- Executed packing duties for various products at a fast pace
- Inspect orders to meet all quality inspection points.
- Selected and packed orders quickly to meet demand.
- Inspected workstation and commodities before and after shift to ensure operational readiness.
- Troubleshot taper machine for operational issues. and scanner and machine are operable.
- Inspected work station for cleanliness and organization. and Commodities Before and After shift.
- Inspect the tag on the product before placing the order on conveyor.
- Troubleshoot taper machine and scanner and machine are operable.
Supervisor
Kellermeyer Bergensons Services, LLC
3609 Ocean Ranch Blvd Ste 160, CA
06.2024 - 11.2025
- Supervised janitorial staff across KBS client sites and daily cleaning assignments.
- Trained team members on safety procedures, PPE use, and service standards.
- Inspected work areas for cleanliness, sanitation, and compliance with site requirements.
- Coordinated schedules, staffing coverage, and shift handoffs with site management.
- Monitored supply inventory and requested cleaning materials for ongoing operations.
- Addressed employee concerns and resolved workplace issues with clear direction.
- Enforced company policies and OSHA safety practices throughout assigned locations.
- Reported service needs and maintenance issues to supervisors and client contacts.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised a team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Developed strategies to improve team performance and productivity.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Managed budget for the department, ensuring all expenses stayed within allocated funds.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Streamlined workflow processes, reducing project completion times.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Monitored employee attendance, by addressing any punctuality or absenteeism issues.
- Implemented new operational procedures, increasing efficiency.
- Managed team of 15 employees in daily operations to ensure productivity and quality standards were met, ensuring high productivity and quality standards were met.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Implemented quality control measures, significantly reducing error rates.
- Negotiated with suppliers to secure cost-effective resources.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Remained calm and professional in stressful circumstances and effectively defused tense situations.
- Assigned specific tasks to team members based on their strengths and workload. to staff, set priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored the performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Coordinated team-building events to enhance collaboration and strengthen workplace relationships. to build camaraderie and foster pleasant workplace culture.
Building Servicer
A.D.S McKinley
Great Lakes, IL
06.1999 - 03.2000
- Troubleshoots Cleaning Equipment. (Ride on scrubbers and floor washers)
- Wax floors and hallways of buildings.
- Utilized personal protective equipment while performing cleaning tasks to ensure safety.
- Prepared service orders and updated records for A.D.S McKinley clients.
- Inspected service areas and reported maintenance issues to supervisors.
- Coordinated with team members to complete scheduled service tasks.
- Managed supplies and equipment to ensure readiness for A.D.S. McKinley service tasks.
- Followed company procedures to deliver consistent service support.
- Assisted with training new staff on A.D.S McKinley service standards.
- Welcomed customers and evaluated their specific service needs for effective assistance.
- Provided technical support to customers over the phone or in person.
- Identified process improvement opportunities to enhance service efficiency.
- Identified areas for improvement within existing processes and procedures.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Machine Operator
SERVICE ENVELOPE
Northbrook, IL
05.1997 - 04.1999
- Operated all printing equipment
- Operated an envelope printing machine.
- Troubleshot machines during breakdowns to restore functionality.
- Place envelopes on the tray to run them on the machine.
- Mix paint to meet the customer's order color of letterhead on envelope.
- Set up the machine for new jobs and adjusted for different envelope sizes.
- Cleaned and maintained all printing machines to ensure optimal performance.
- Performed tasks in a fast-paced environment to meet daily goals.
Education
High School Diploma -
Waukegan High School
Waukegan, IL 09.1992 - 01.1996
Skills
- Machine operator
- Mechanical Troubleshooting of Printing envelopes and letter heads
- Facility maintenance
- Packaging and Scanning orders in a fast paced to meet goals
- Read orders from computers to achieve workload
- GMP compliance
- Batch record documentation
- Cleanroom monitoring
- Equipment setup
- Production scheduling
- Inventory control
- Quality inspection
- Process improvement
- Warehouse flow
- Safety protocols
- Attention to detail
- Problem solving
- Team communication
- Time management
- Conflict resolution
- Computer skills
- Manufacturing processes
- Operational efficiency
- Cross-functional coordination
- Standard operating procedures
- Waste reduction
- Adaptive learning
- Machine operation
- Process documentation
- Packing and shipping
- Forklift certification
- Temperature-controlled production
- Tolerances measurement
- Machinery operation
- Product assembly
- Product packing
- Defect monitoring
- Assembly procedures
- Electrical compliance
- Inventory accuracy
- Shipping logistics
- Quality assurance
- Measuring instrument proficiency
- RFID tools
- Equipment troubleshooting
- Production line support
- Efficient communication
- Equipment operation
- Lockout and tagout procedures
- Quality inspections
- Materials handling
- Equipment calibration
- Loading and unloading protocols
- Hazardous material handling
- Batch production
- Hand tools
- Production deadlines
- Shipment preparation
- Team collaboration
- Assembly protocols
- OSHA compliance
- Assembly line operations
- Complex Problem-solving
- Documentation management
- Precision measurement
- Machine setups
- Cross-training
- Mechanical aptitude
- Product inspection
- Heavy equipment handling
- Documentation
- Product packaging
- Safety management
- Label application
- Quality assurance
- Manufacturing support
- Workplace cleanliness
- Root cause analysis
- Workplace adaptability
Timeline
Production Operations Associate
Pfizer (MANPOWER)
04.2026 - Current
Supervisor
Kellermeyer Bergensons Services, LLC
06.2024 - 11.2025
FC Associate 1
Amazon
07.2021 - Current
Building Servicer
A.D.S McKinley
06.1999 - 03.2000
Machine Operator
SERVICE ENVELOPE
05.1997 - 04.1999
High School Diploma -
Waukegan High School
09.1992 - 01.1996