Oscar Gutierrez
Plano,TX
Summary
Strategic client partner with 8+ years of experience delivering growth, operational efficiency and trusted service across Fortune 500 clients, cross-functional teams and global research initiatives. I’ve supported multi-million-dollar client portfolios, overseen the delivery of thousands of market research projects and helped reduce turnaround times through championing pilot programs and always pushing for process reform. Whether I’m designing solutions in real time, coordinating across time zones or solving problems before they escalate, I lead with precision, accountability and a deep commitment to getting it right through relentless follow-through. I excel in fast-paced environments where trust, urgency and strategic thinking are essential. My focus is always on turning challenges into opportunities and building partnerships that last.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
Dynata
Dallas, TX
07.2021 - 07.2025
- Managed multimillion-dollar client portfolios, overseeing pricing, feasibility, and full-cycle delivery of high-volume research programs across global markets.
- Translated client goals into actionable strategies that produced measurable insights and business impact.
- Collaborated with Account Directors, Project Managers, third-party vendors, and Operations teams to ensure timely, accurate execution.
- Developed tailored proposals and pricing for trackers and ad hoc studies, including multi-market designs, end-to-end programming, and data insight services.
- Increased account value by identifying opportunities to expand scope and upsell additional capabilities, positioning Dynata as a full-solution partner.
- Led stakeholder communications to align on scope, timelines, and deliverables, helping prevent misalignment and execution delays.
- Built and maintained trusted client relationships, resulting in repeat business and long-term strategic engagement.
- Enhanced internal collaboration by refining handoffs and optimizing workflows to accelerate project delivery.
- Consistently drove strong project win rates and high client satisfaction through dependable, transparent delivery.
- Provided accurate monthly, quarterly, and annual forecasts to support revenue targets and planning efforts.
Account Manager
Gartner
Dallas, TX
04.2019 - 06.2021
- Managed a portfolio of mid-market CIO and IT executive clients, aligning their business goals with Gartner’s research, advisory services, peer networking, and benchmarking tools.
- Acted as a strategic advisor by translating complex technology and business challenges into clear, actionable decisions supported by Gartner insights.
- Owned full-cycle account planning, including forecasting, renewal strategy, and growth initiatives for a high-value book of business.
- Drove client engagement by promoting usage of key offerings such as product evaluations, pricing benchmarks, strategic roadmaps, and professional development tools.
- Cultivated executive-level relationships, earning trust and influence with C-suite decision-makers across IT and business functions.
- Consistently met or exceeded quota targets through retention-focused growth and expanded solution adoption.
- Delivered compelling presentations and facilitated strategic conversations that led to deeper client alignment and long-term retention.
- Maintained detailed knowledge of Gartner products and IT market trends to provide relevant, forward-looking guidance to clients.
Sales Specialist
Sukotto Scissors
Dallas-Fort Worth, TX
04.2018 - 04.2019
Business Manager
Massage Envy
Dallas, TX
07.2017 - 04.2018
Education
Texas Christian University
Fort Worth, TX01.2017
B.A. - American History
Sonoma State University
Rohnert Park, CA01.2011
Skills
- Bilingual: English and Spanish
- Client relationship management
- Market research and insights
- Project coordination
- Proposal development
- Cross-functional collaboration
- CRM tools
- Strategic planning
- Project management
- Data analysis
Military Service
Senior Medical Advisor, 01/01/12, 12/31/16, U.S. Army, Fort Hood, TX
Timeline
Senior Account Manager
Dynata
07.2021 - 07.2025
Account Manager
Gartner
04.2019 - 06.2021
Sales Specialist
Sukotto Scissors
04.2018 - 04.2019
Business Manager
Massage Envy
07.2017 - 04.2018
Texas Christian University
B.A. - American History
Sonoma State University
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