Hi, I’m
Oscar Guzman
Missouri City,TX
Too many people are thinking of security instead of opportunity. They seem more afraid of life than death.
James F. Byrnes
Summary
I was born in Mexico, in 1978 and immigrated to City of Waukegan, IL. USA in 1983. I was raised in a proud and close-knit conservative Mexican family by my proud Tool and Die maker Father, and beautiful loving homemaker Mother. I resided there, and attended general schooling courses and participated in community level sports in the Waukegan area until my eventual High School graduation in 1996. The despicable tragedy of the 9/11 terror attack guided me to transplant to Houston, TX., in December of 2001 till present day.
Overview
15
years of professional experience
Work History
Texas Fueling Services
Parts Procurement Specialist
07.2015 - 02.2024
Job overview
- Facilitated precise communication between 5 core company departments, allowing for seamless coordination of parts procurement tasks.
- Minimized order lead times through building strong relationships with key vendors and suppliers, ensuring timely delivery of parts.
- Reduced downtime in Maintenance and Fabrication departments by maintaining optimal stock levels of critical components.
- Maintained effective and lasting vendor relationships through tailored communication, collaboration, and negotiation skills.
- Leveraged 15yr expertise in parts specifications to assist Maintenance teams during repair phases, providing valuable input on component selection decisions based on real time availability trends or price fluctuations.
- Collaborated with Purchasing department to reconcile purchase orders and invoices, maintaining accurate records for budget tracking purposes.
Houston Auto Spot
Shop Supervisor
09.2011 - 07.2014
Job overview
- Monitored volume of asset inventory, identified required maintenance for assets, produced documentation and work orders to sublet assets to 3rd party facility’s for mechanical reconditioning.
- Monitored equipment, tools and shop supplies for Service dept to perform cosmetic reconditioning of assets
- Facilitated excellent customer service by addressing and resolving customer inquiries and complaints post sale in coordination with sales team
- Assesed incoming recovered assets for reconditioning and remarketing,
- Maintained proper organization and readiness of assets for online advertisement and marketing in coordination with the Sales department.
- Assisted and coordinated with Sales department in post delivery customer follow up, and scheduling of vehicle maintenance and servicing.
Fred Haas Toyota Country
Internet Sales Consultant
07.2009 - 09.2011
Job overview
- Greeted customers in showroom to answer questions about brand and available inventory.
- Monitored and Responded to customer inquiries via profesional telephone and informative emails
- Provided exceptional service and informative shopping experiences to potential and existing customers.
- Collaborated with management to develop sales strategies and achieve monthly sales targets
- Increased dealership revenue through effective negotiation and sale closing techniques.
- Achieved high levels of customer satisfaction consistently of 98% through post sale follow-up to address any questions or concerns.
- Adapted quickly to new asset management technologies/systems adopted by the dealership for a more seamless sales experience.
- Negotiated purchase prices, precisely explained product highlights and features, thoroughly addressed warranty benefits, and all optional financial and service/ maintenance products.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Qualified all potential buyers by matching requirements and interests to various vehicle models and discussed all beneficial financial options.
Education
Waukegan High School Waukegan, IL
Graduate from Business Management
06.1996
Skills
- Excellent negotiation skills
- Inventory Allocation & Management
- Mechanical and Technical proficient
- Customer Service and Interpersonal skills
- Exceptional adaptabilty to variance in workplace environment
- Customer Interaction
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Parts Procurement Specialist
Texas Fueling Services
07.2015 - 02.2024
Shop Supervisor
Houston Auto Spot
09.2011 - 07.2014
Internet Sales Consultant
Fred Haas Toyota Country
07.2009 - 09.2011
Waukegan High School
Graduate from Business Management
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