Nora F. Faulstich

Piloting the Magic Kingdom Ferry Boats, required safety and efficiency. However, other important aspects of this role include:

• Fastened handling lines and moorings to prevent boats, barges and equipment from drifting away.
• Maintaining a friendly disposition, and being courteous to all guest.
• Maintained professionalism and efficiency in emergency situations.
• Performed minor cleaning to maintain deck, safety equipment and machinery.
• Greeting guests boarding and departing vessels to ensure a smooth transition.
• Clear communication between guests and coworkers.
• Working as a team to ensure all guests have a good experience.

LADDS LANDING MARINA LLC is a Marina located on the Champlain islands. This business housed returning customers as well as rental boats.

The position of receptionist required but was not limited to:

• customer service skills, both in person as well as over the phone
• book keeping : part orders, and rental clientele
• team skills, working not only with clients, but with other staff members
• checking in and out rental customers, this also required good communication regarding instructions of how to operate boats.
• high value transactions
• high value property

The Sales Associate position: Managed Sales, and worked with clientele regarding the handling of goods, and money. As well as sizing which included but was not limited to, measuring and custom ordering their size.

Skills required in this position were as followed but not limited to:

• basic math
• quick restocking
• personability
• good communication skills
• basic cleaning

Torrid is a unique boutique setting where employee's receive training on customer satisfaction and service, we work closely with our clients to get them the best fitting clothing that caters to their unique style.

Palace 9 Cinema is family owned movie theater where we:

• Managed cash and credit transactions and balanced registers after shifts.
• Answered customer questions and concerns regarding tickets, pricing and promotions.
• Provided information regarding show times, new releases and upcoming movies and trailers.
• Communicated building deficiencies, security concerns or safety issues to supervisor.
• Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
• Swept food, debris and trash off of lobby and movie room floors.