Hi, I’m
Oscar Ivan Alba Barcenas
Ontario,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
years of professional experience
Work History
Humanities Department
Humanities Gateway (UCI)
10.2021 - Current
Job overview
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Worked well in a team setting, providing support and guidance
- Adaptable and proficient in learning new concepts quickly and efficiently
- Cultivated interpersonal skills by building positive relationships with others
Warmel Management Company
McDonald's
06.2022 - 12.2022
Job overview
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Assisted other team members to achieve goals.
Abercrombie & Fitch Co.
Abercrombie & Fitch
09.2020 - 02.2021
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Skilled at working independently and collaboratively in team environment
Education
University of California, IrvineIrvine, CA
No Degree from History
07.2025
Montclair High SchoolMontclair, CA
High School Diploma
05.2021
Skills
- Active Listening
- Dependable and Responsible
- Clerical Support
- Flexible and Adaptable
- Excellent Communication
- Multitasking Abilities
- Attention to Detail
- Teambuilding
- Self-Motivated
- Cultural Awareness
- Maintenance and Repair
- Organization and Time Management
Affiliations
PAYS Alum
The Pomona College Academy for Youth Success (PAYS) is a college access program for high school students that aims to increase the pool of students prepared to enter highly selective colleges and universities. Students come from our surrounding communities and from populations traditionally underrepresented in college – first generation college-going, low income, and/or African-American, Latinx, Native American, Pacific Islander, Southeast Asian or other groups.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
McDonald's
Warmel Management Company
06.2022 - 12.2022
Humanities Gateway (UCI)
Humanities Department
10.2021 - Current
Abercrombie & Fitch
Abercrombie & Fitch Co.
09.2020 - 02.2021
University of California, Irvine
No Degree from History
Montclair High School
High School Diploma
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