Oscar Magana-Rojas

• Achieved an impressive 158% CCRS in my first full month, surpassing all non-ramp-up targets. I was the sole representative to close all assigned targets, demonstrating exceptional performance and a strong commitment to excellence.
• Assisted in enhancing the attainment of VMP and VZP by developing a comprehensive training guide. This initiative was executed in close collaboration with the local Learning and Development (L&D) team, ensuring the guide was tailored to address specific needs and challenges.
• I revitalized the store participation board, enhancing its visibility and effectiveness for my colleagues. To ensure consistent and clear communication, I distributed daily updates, including pertinent numbers and metrics, through our store communication channels. This approach facilitated transparency, kept everyone informed, and encouraged active participation from all team members.

• Grew external sales agents from a team of 1 to 15 in less than 12 months.
• Recovered $330,000 in past due revenue back to the organization through collection's project.
• Develop and implement strategies to improve customer life cycle and acquisition

• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

• Identify and analyze market trends and competition in the wireless telecommunications industry to develop and implement strategic distribution plans that optimize sales and drive revenue growth
• Develop and implement innovative strategies to increase market share and expand AT&T Mobility's distribution network across the Pacific States.
• Collaborate with stakeholders to develop and implement a training program for national distribution team members, focusing on product knowledge, sales techniques, and customer service skills.