OSCAR MARIO CUADRA HUERTAS
Invoicing Contracts Analyst
San Ramon,Alajuela
Summary
Professional with strong background in data processing and analysis, ready to make significant impact. Skilled in data management, process optimization, and problem-solving. Focused on team collaboration and achieving results, adaptable to changing needs. Known for reliability and delivering high-quality outcomes.
Overview
13
13
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Invoice Processing Analyst
Hewlett Packard Enterprise (HPE)
01.2024 - Current
- Process invoices and resolve billing-related issues.
- Collaborate with AR and Collections teams to resolve invoicing issues.
- Verify the accuracy and correctness of invoice elements.
- Provide support for system implementations and process improvement projects.
- Assist in audits and compliance efforts.
Contracts Analyst
Hewlett Packard Enterprise (HPE)
01.2021 - 01.2023
- Manage interactions with sales to maximize customer satisfaction.
- Forecast and plan sales in collaboration with the sales team.
- Provide ongoing support to meet operational requirements.
- Resolve business decisions and issues.
- Report and analyze sales metrics.
Fraud Investigator
Amazon
01.2020 - 01.2021
- Investigate suspicious activities and behaviors that could pose a risk to Amazon or its customers.
- Apply standard operating procedures to ensure high-quality decisions.
- Identify known fraud patterns and uncover new trends.
- Use internet and in-house tools to investigate transactions and gather data.
- Take appropriate actions to minimize Amazon’s financial, legal, and reputational risk.
Subpoena Specialist
Western Union
01.2013 - 01.2020
- Coordinate and process legal subpoenas and compliance requests.
- Test, report, and maintain databases to comply with regulations.
- Standardize and document processes to improve efficiency.
- Participate in the Robotic Process Automation (RPA) team.
- Collaborate across all department products to reduce response time.
Education
Bachelor’s Degree - Business Administration
Universidad San Marcos
Skills
Customer Centricity
Integrity
Time management
Problem-solving abilities
Data entry
Results driven
Teamwork and collaboration
Claims investigation
Customer service
Problem-solving
Self-critical
SAP / S4 HANA
Machine learning
Documentation processing
Document review
Decision-making
Reporting skills
Certification
Conversational Technical English for Call Centers
Timeline
Invoice Processing Analyst
Hewlett Packard Enterprise (HPE)
01.2024 - Current
Six Sigma Yellow Belt
01-2022
Contracts Analyst
Hewlett Packard Enterprise (HPE)
01.2021 - 01.2023
Fraud Investigator
Amazon
01.2020 - 01.2021
MS Intermediate Excel
01-2014
Subpoena Specialist
Western Union
01.2013 - 01.2020
Conversational Technical English for Call Centers
05-2005
MS Office
11-2001
Bachelor’s Degree - Business Administration
Universidad San Marcos