Intuitive Asset Protection Manager with 15 years of experience in a leadership role and 10+ years of experience in Loss Prevention. Extensive knowledge of modern surveillance and shrinking minimization systems with a desire to maintain close relationships with coworkers from every department through honest and open communication. Ready to bring meticulous observation and perceptive awareness to a new company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Asset Protection Manager
Gap Inc
San Francisco, CA
09.2022 - Current
Controlled reduction of loss inventory by protecting company assets.
Wrote reports for internal and external crime, burglary or theft.
Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
Represented Gap in court proceedings and investigations.
Built cross-functional relationships with business partners to reduce losses.
Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.
Senior Asset Protection Manager
Old Navy, Gap
Chicago, Minneapolis, St. Paul, IL, MN
07.2017 - 09.2022
Responsible for applying Loss Prevention expertise and devise a Loss Prevention strategy and hold accountability within Chicago South, Minneapolis, St.Paul districts (30 + stores).
Responsible for all Internal & External investigations, operations, training, and LP budget in assigned districts. Lead Territory in Internals 3 times, placed within top5 of company.
Responsible for recruiting, hiring, training, developing and supervising of 10+ members of Loss Prevention personnel which includes LPM’s, LPS’s, LPA’s and LPSR’s.
Built cross-functional relationships with business partners to reduce losses.
Reduced shrink by [37.1]% in combined AOR through thorough training of loss prevention staff and meticulous reviews of company documents.
Loss Prevention Manager
Old Navy, Gap
Chicago, IL
11.2015 - 07.2017
Responsible for applying Loss Prevention expertise and devise a Loss Prevention strategy within assigned store (Chicago Flagship)
Controlled reduction of loss inventory by protecting company assets.
Wrote reports for internal and external crime, burglary or theft.
Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
Represented Old Navy in court proceedings and investigations.
Responsible for recruiting, hiring, training, developing and supervising up to 5-10 members of Loss Prevention personnel which includes LPS’s, LPA’s and LPSR’s.
Manage vendors, physical security, and contract guards.
Loss Prevention Supervisor
Old Navy, Gap
Chicago, IL
05.2013 - 11.2015
Monitored paperwork procedures to prevent error-related losses.
Collaborated with law enforcement to report crime and suspicious activity.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Installed and maintained covert security equipment.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Trained all new executives and asset protection personnel.
Utilized the tools and resources available to initiate and follow through on internal investigations.
Education
No Degree - Criminal Studies
City Colleges of Chicago - Wilbur Wright College
Chicago, IL
High School Diploma -
William Howard Taft
Chicago IL
06.2005
Skills
Proper Staffing
Access Control Systems
Critical Thinking
Corrective Actions
Shoplifter Detention
Emergency Situations
Ethical Standards
Partnership Management
Inventory Audits
Certification
Wicklander-Zulawski Interview And Interrogation Techniques Certified- 9 years