Oscar Martinez
Laredo,TX
Summary
Dedicated professional with experience as a Quality Assurance Technician at Mission Produce, skilled in problem-solving and quality assurance. Proven track record of reducing customer complaints through proactive inspections and data analysis. Bilingual with strong communication skills, adaptable to various environments, and committed to delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
DoorDash Delivery Driver
DoorDash
Laredo, TX
12.2024 - Current
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Machine Operator
PROLAMSA
Laredo, TX
04.2025 - 04.2025
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Quality Assurance Technician
Mission Produce
Laredo, TX
09.2023 - 10.2024
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Executed comprehensive evaluations for incoming materials and outgoing deliveries.
- Inspected finished products for overall quality and adherence to Type specifications.
- Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
Education
High School Diploma -
Martin High School
Laredo, TX05.2019
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Time management
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Time management skills
- Heavy lifting
- Forklift operation
- Quality assurance
- Documentation and reporting
- Advanced planning
- Fluent in language
- Bilingual
- Multitasking and organization
- Clear communication
- Adaptability and flexibility
- Verbal and written communication
- Customer interaction
- Record keeping
- Physical stamina
- Package scanning
- Weather adaptability
- Computer literacy
- Data analysis
- Microsoft excel
- Microsoft word
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Machine Operator
PROLAMSA
04.2025 - 04.2025
DoorDash Delivery Driver
DoorDash
12.2024 - Current
Quality Assurance Technician
Mission Produce
09.2023 - 10.2024
High School Diploma -
Martin High School