Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

Oscar a mieses

Sales Manager
Boston,MA

Summary

Highly motivated sales management professional with proven ability to develop client base, motivate and manage a sales team and consistently achieve solid sales results. Skilled at all levels of the sales management process with particular strengths in hiring top talent/developing sales skill sets, business planning and execution of strategies and building bench strength on a team. Proven ability to establish a plan and carry through on objectives. Extremely well organized. Innovative thought leader with the ability to motivate teams to achieve personal and professional, as well as organizational, goals. Strong work ethic and high degree of personal accountability.

Overview

13
years of professional experience

Work History

Cricket Wireless Amphitheater
Boston, MA

District Sales Manager
02.2023 - Current

Job overview

  • Develop and coach a team of Account Executives and Service Representatives.
  • Motivate team to meet aggressive sales goals and build relationships with customers.
  • Forecast revenue and expenses.
  • Develop new business.
  • Organize district sales meetings and team building events.
  • Manage district revenue of over 12 million dollars.
  • District consistently has top growth percentage and lowest churn in the region.
  • Selected for the Management Excellence program, which accepts only 3-5 applicants per year.

ADT Security
Waltham, MA

Solution Sales Specialist
11.2021 - 05.2023

Job overview

  • Mentor, drive and support sale managers in territory driving productivity and sales performance objectives for the business.


  • Provide support for continued Sales Rep productivity evolution in initiative creation, implementation, and management of execution efficiency to include lead dispositioning, sales performance dashboard analysis, use of model sales call and other productivity programs.


  • Execute operating efficiencies and dynamics for successful sales programs and processes. Ensure consistency in field sales process/ lead management, and SGL activities.


  • Monitor competitive activities within territory and collaborate with sales managers, GGms, RSD and Sales Support to recommend and implement tactical defenses.


  • Assist in creating and launching new products, services, programs to satisfy market demands and take advantage of new market opportunities.


  • Collaborate with Operations, RSDs, GGMs, and the other Business Units to deliver the best solutions to our employees and customers to increase acquisition, decrease attrition, reduce Subscriber Acquisition Cost (SAC), Cost to Serve (CTS) and deliver flawless service.
  • Partner with operations to ensure successful installation and maintenance of products and services to meet customer needs.


  • Recommend innovative solutions and demonstrates strong commitment for ADT to continue improving the customer experience, while fostering a culture that demonstrates ADT's responsibility to its employees, community and our mission of creating customers for life. Leadership


  • Drive results by leading by example, building strong relationships, and influencing teams of frontline sales managers. Providing clarity of vision and expectations for execution; role modeling effective coaching and performance feedback, prioritizing resources; and facilitating alignment of the teams.


  • Support execution of a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent.
  • Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development.


  • Employ a diverse and creative communications framework to align managers, reps, sales support and ops teams and generate understanding and commitment to achieving the business plan.

Sprint
Saugus, MA

Manager
04.2018 - 11.2021

Job overview

  • Met weekly and monthly sales goals, maintained and managed existing customer base, as well as prospected and developed new business.
  • Understood competitive media, built relationships with clients and internal sales team.
  • Train and supervise local Service Consultant.
  • Kept churn rate below 2%.
  • employee of the Year, 2019.
  • Selected for elite National Sales Team which admitted only 20 of 200 sales representatives.
  • Selected for Sprint Wireless first Sales Leadership Program, which admitted only 12 of 200 sales representatives.

Wendy's Restaurant
Peabody, MA

Training Store Manager
11.2010 - 02.2016

Job overview

  • Manage employee and customer relations, resolving problems to ensure satisfaction
  • Recruit, interview, hire, train, schedule and manage staff to ensure staffing capacity and quality customer service
  • Responsible for the verification of product orders, deliveries and inventory by maintaining accurate information and records
  • Track and monitor payroll and timecard functions while dealing directly with outside payroll vendors
  • Provide leadership and direction to a team of people
  • Manage operations and finances of business
  • Recruit and train new hires on business practices
  • Drive development of employees
  • Ensure that quality of work or service is maintained
  • Overall operational practices of 5-7 Wendy's locations, such as staffing, full P&L, training and development
  • Create and manage budgets
  • Ensure all food safety procedures are executed according to company procedures and health regulations and takes corrective actions as appropriate
  • Interview, hire, cross-train and discipline GMs and staff as needed
  • Visit assigned stores as needed to ensure stores' overall quality, cleanliness and operations are continuously met.

Education

North Shore Community College
Danvers, MA

Associate of Arts

Lynn Classical High School
Lynn, MA

High School Diploma

Skills

  • Quality leadership
  • Quantitative analysis
  • Analyzing and understanding market dynamics
  • Consultative Sales
  • Leveraging third-party analysis
  • Problem solving
  • Go-to-market strategy development

Accomplishments

    I have successfully driven the vision, mission and strategy within my district to position the value proposition and to provide successful ongoing service. Year after year, I have exceeded sales goals and managed the success of my team and our customers. My aggressive growth plans have helped increase our billing from 7.2 million in 2008 to over 12 million today. I achieved this while coaching my team toward consultative skills, which has lead to higher customer satisfaction in my district.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

District Sales Manager

Cricket Wireless Amphitheater
02.2023 - Current

Solution Sales Specialist

ADT Security
11.2021 - 05.2023

Manager

Sprint
04.2018 - 11.2021

Training Store Manager

Wendy's Restaurant
11.2010 - 02.2016

North Shore Community College

Associate of Arts

Lynn Classical High School

High School Diploma
Oscar a miesesSales Manager