Oscar Morales
Coos Bay,OR
Summary
Committed job seeker with a proven track record of meeting company needs through consistent and organized practices. Skilled in thriving under pressure and quickly adapting to new situations and challenges to enhance the organizational brand. Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and rapidly acquire new skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Papa Murphy's
North Bend, OR
07.2022 - 08.2024
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Maintained an organized work area to ensure efficient operations.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Checked expiration dates on all products before serving them to customers.
- Adhered to health department regulations regarding food handling procedures.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Informed customers about daily specials in an engaging manner.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
- Interacted pleasantly with guests to deliver quality customer service.
- Stocked shelves and cases with new or transferred items.
- Wiped down tables and equipment, swept and refilled stock.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Scrubbed and polished counters to remove debris and food.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Team Member
McDonald's
North Bend , OR
08.2021 - 12.2022
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Monitored expiration dates on food items for freshness assurance.
- Collaborated with team members to maximize productivity and efficiency.
- Collaborated with team members to achieve daily goals.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Upheld high standards of productivity and quality in operations.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Rotated through series of different stations based on team needs.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Built and maintained working relationships with peers and upper management.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Maintained positive working relationship with fellow staff and management.
Team Member
Wendy's
Coos Bay, OR
07.2020 - 06.2021
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Resolved customer issues promptly in a professional manner.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs, responding to specific requests.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
North Bend High School
North Bend OR06-2022
Skills
- Health Code Compliance
- Sandwich assembly
- Safe Food Handling
- Recipe-based cooking
- Temperature Monitoring
- Recipe Adherence
- Cooking equipment maintenance
- Cleaning and sanitizing
- Food Preparation
- Kitchen Organization
- Surface cleaning
- Effective customer communication
- Heavy Lifting
- Food safety understanding
- Kitchen Cleaning and Maintenance
- Workplace Health and Safety
- Sanitation and Sterilization Procedures
- Safe Chemical Handling
- Knife Skills
- Trash Collection
- Punctual and Reliable
- Hygiene standards
- Positive Attitude
- Trash Removal and Recycling
- Kitchen Operations
- Problem Resolution
- Active Listening
- Written Communication
- Time Management
- Team Management
- Interpersonal Communication
- Emotional Support
- Compassionate Caregiving
- Mobility Assistance
- Meal Preparation
- Furniture Cleaning
- Safety awareness
- Patient assistance
- Interpersonal Relationships
- Personal Care
- Housekeeping support
Affiliations
- Constantly re-reading The Witcher series
- Bowling and Basketball
- Video/Board Games
Languages
English
Professional
Spanish
Limited
Timeline
Crew Member
Papa Murphy's
07.2022 - 08.2024
Team Member
McDonald's
08.2021 - 12.2022
Team Member
Wendy's
07.2020 - 06.2021
High School Diploma -
North Bend High School
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