Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant
Macys Department Store
06.2023 - Current
Greeted customers and helped with product questions, selections, and purchases.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Worked closely with shift manager to solve problems and handle customer concerns.
Tutor
Jamestown Community (Buena Vista Horace Mann Community School)
06.2019 - 12.2019
Worked with elementary and middle school students in subjects including English, reading, Spanish, and math
Created lesson plans, review worksheets, and practice tests to prepare students for weekly tests
Assisted with homework and other class assignments
Developed academic strategies to improve student self-sufficiency
Busser
The Family
08.2018 - 02.2019
Ensured the availability and quality of all dishes, glassware, cookware and utensils
Assisted in serving food and beverages appropriately
Ensured a clean dining room, lobby, and service area
Collected and delivered dishes to the dish room for cleaning
Intern
San Francisco District Attroney's Office
12.2017 - 04.2018
Worked with three different members of the district attorney's office, on civil cases
Learned the structures of superior and civil courts in San Francisco
Reviewed criminal complaints
Evaluated, analyzed and conducted trails on civil, criminal, juvenile and traffic
Office Assistant
San Francisco Mayor's Office of Housing Development
10.2016 - 05.2017
Made weekly phone calls (20/day) to clients and departments
Demonstrated ability to follow through on tasks, follow directions and actively listening
Completed clerical tasks such as filing, copying, and distributing mail.
Maintained and updated office records, both digital and physical.
Collaborated with various departments to complete assigned tasks.
Education
B.S. Business Administration - Marketing
San Francisco State University
San Francisco, CA
05.2023
Skills
Customer service
Excel
Time Management
Teamwork
Critical thinking
Planning
Organization
Cash Register Operation
Point of Sale Operation
Processing Payments
Visual Merchandising
Stock Management
Retail Sales
Problem-Solving
Fluent in Spanish
Languages
English
Spanish
Timeline
Retail Sales Assistant
Macys Department Store
06.2023 - Current
Tutor
Jamestown Community (Buena Vista Horace Mann Community School)
06.2019 - 12.2019
Busser
The Family
08.2018 - 02.2019
Intern
San Francisco District Attroney's Office
12.2017 - 04.2018
Office Assistant
San Francisco Mayor's Office of Housing Development