Oscar Mullinax
Newport News,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Inspector General
US Army
02.2022 - Current
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Education
Master of Science - Project Management
Troy University
Troy, AL01.2026
Bachelor of Science - Liberal Arts And Sciences
Excelsior College
Albany, NY05.2020
Associate of Arts - General Studies
Central Texas College
Killeen, TX01.2007
Skills
- Policy analysis
- Internal Controls
- Regulatory knowledge
- Data Analytics
- Compliance Monitoring
- Schedule Management
- Staff Management
- Customer Service
- Process Improvement
- Project Planning
- Employee Development
- Brand Management
- Problem-Solving
- Adaptability and Flexibility
- Performance Evaluation
- Team Collaboration
- Interpersonal Skills
- MS Office
- Documentation And Reporting
- Scheduling and Coordinating
Certification
- PMP - Project Management Professional
Timeline
Inspector General
US Army
02.2022 - Current
Master of Science - Project Management
Troy University
Bachelor of Science - Liberal Arts And Sciences
Excelsior College
Associate of Arts - General Studies
Central Texas College
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