Self-motivated Senior Mortgage Loan Officer and sales leader exhibiting professionalism and pride in daily operations. Production minded approach with a focus in first class customer service experience. Highly competitive and committed.
Overview
11
11
years of professional experience
Work History
Loan Officer
Federal Savings Bank
07.2025 - Current
Led negotiations with key clients, securing exceptional consistent sales goals and targets.
Helped train new loan officers in compliance and sales strategies.
Debt Resolution Specialist
Beyond Finance
02.2023 - 06.2025
Exceeded sales targets through effective customer engagement and relationship building.
Developed product knowledge to provide tailored solutions that meet customer needs.
Consistently met top tiers of production expectations.
Senior Mortgage Loan Officer
The Federal Savings Bank
02.2021 - 11.2022
Promoted to the title of Team Leader after my 1st year within the company.
Received specialized training for our target market of VA purchase and refinance loans.
Responsible for managing the entirety of my pipeline, ensuring every application moves efficiently from application to funding.
Worked with team leaders to create marketing campaigns to increase sales targets and monthly goals.
Consistent amongst the top performers in the company (finished 7th out of 104 in 2021)
Senior Mortgage Loan Officer
Caliber Home Loans
01.2019 - 02.2021
Managed continuous pipeline of over 180 loans, totaling a monthly average of $7,750,000.00 in financing.
Consistently ranked amongst company leaders with a mean of 34 units financed monthly (finished 12th of 84 in 2019; 4th of 116 in 2020)
Received recognition as floor leader in total outbound and inbound calls logged.
Processed challenging loan applications, including first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Monitored loan serving agreements and loan covenants to ensure compliance.
Senior Portfolio Manager
Bayview Loan Servicing, LLC
02.2015 - 02.2018
Finished within the top2% of closers in the company (all 3 years), outperforming monthly and quarterly sales targets at a rate over 130% over three years.
Effectively led sales campaigns and assisted marketing efforts to increase origination and modification approvals and facilitate underwriting requirements, which led to a 35% increase throughout our largest portfolio.
Strategically managed a pipeline of over 200 residential and commercial loans (totaling over $3 million dollars) maintaining and enhancing our customer relationships.
Skillfully negotiated liens and judgments from third party holders, decreasing total amounts owed by as much as 80%; averaging savings of over $100,000 on a yearly basis.
Efficiently managed top production levels while adhering to strict federal and state compliance regulations. Averaged customer service grade of over 98% within company practices.
Earned promotion to Liquidation Specialist, managing a team of 3 to handle all liquidation pipelines throughout all portfolios.
Education
NMLS LICENSE #1567743
Skills
Proven track record in a cold-call and warm lead sales environment
Have lead prospecting activities and promotion campaigns
Management and team leading experience
Exceptional ability to obtain new business and grow existing business relationships
Strong B2C/B2B, inside and outside sales experience
Ability to rapidly acquire and maintain high levels of product and service knowledge
Experience with various CRM's including SalesForce, Velocify and Encompass