Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Oscar Oliva

Oscar Oliva

Warehouse Senior Operations Manager
Buena Park,CA

Summary

Warehouse & Logistics operations Management with 20 years experience.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dedicated warehouse operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Expertise spans safety principles, Chain Supply, inbound and outbound logistics distribution, reverse logistics, 3PL & 4PL, TLT & LT environments, e-commerce, procurement logistics, and distribution logistics, including FedEx and UPS processing and tracking., including competitive offerings, pricing, and market positioning.

Managed Logistics & inventory control through SAP & MS Excel, Power point, maintaining accurate records of returned items and their status in the refurbishment process.

Coordinated the end-to-end delivery order lifecycle, including load creation, carrier assignment, tracking, and tracing, to ensure seamless operations.

Oversaw customer deliveries and handled product returns and claims, maintaining high levels of customer satisfaction.

Dedicated to continuous process improvement in the face of rapidly devolving and changing markets.

Ability to succeed in a high-powered team environment to drive business success, excellent empowering leader with strong coaching and mentoring skills, strong work ethic with a professional, positive attitude.

Ability to work in a fast-paced work environment with constant interruptions and changes to production schedules, understanding of operational discipline.

Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems.

High energy Management successful in building and motivating dynamic teams.

Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Management specialist dedicated to developing strategies and communications to help businesses reach and engage company goals.

Expert to identified talented personalities and develop them to success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Warehouse Senior Operation Manager

Unis Transportation
09.2024 - Current
  • Company Overview: 3PL
  • Leader to a group of general warehouse associates in a very fast paced distribution environment.
  • Link between the business and customers; responsible and accountable for achieving operational excellence in assigned areas of responsibility.
  • Responsible for 16 accounts (Food, Beverage, Energy drinks, RAW materials).
  • Gained extensive experience in ae-commerce, 4PL, 3PL, TLT, TL environment, logistics, and distribution, including inbound, finish goods processing's and outbound operations, Will Call, BOL, RMAs, and inventory control expertise with accuracy in cycle counts.
  • Responsible for delivering and executing daily plans to achieve operational and business goals, success in planning and delivering near term business goals and objectives.
  • Mentoring, developing, and coaching associates and direct reports to improve efficiencies and identifying associate's strong leadership, interpersonal, and management skills.
  • Basic knowledge of safety principles and philosophy, experience in a 3PL environment, experience in logistics and distribution, in bounds and out bounds, Will Call, BOL, RMA's.
  • Developed and implemented Standard Operating Procedures (SOP) for all inbounding, racking (holding), processing (finished goods), and shipping operations.
  • Strong/successful interpersonal relationship with the clients & associates.
  • 3PL

Warehouse Operation Manager

National Retail Transportation
08.2018 - 01.2024
  • Company Overview: 3PL
  • Gained extensive experience in a 4PL, 3PL, TLT, TL environment, logistics, and distribution, including inbound, finish goods processing's and outbound operations.
  • Directed the recruitment process for new hires, building a strong team committed to operational excellence in the warehouse environment.
  • Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
  • Conducted regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
  • Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
  • Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
  • Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
  • Assisted in budget development by providing accurate forecasts of expected expenses related to staffing, equipment maintenance, and facility upgrades.
  • Worked closely with third-party logistics providers to secure cost-effective shipping solutions for outgoing orders.
  • Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
  • Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
  • Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
  • Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
  • Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
  • Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
  • Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Integrated warehouse operations with existing and new business processes.
  • Tracked production and quality control systems to proactively identify deficiencies.

Warehouse Manager

Print Exhibits
11.2016 - 08.2018
  • Company Overview: Manufacturer Company of trade shows prints & exhibitors Co.
  • Manufacturer Company of trade shows prints & exhibitors Co.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.

Warehouse Manager

K Source Inc
11.2010 - 11.2016
  • Company Overview: Manufacturer of vehicle aftermarket mirrors & distributor Co.
  • QC, R & D, Inventory control specialist & RMA & Inspector clerk Manager in Los Angeles CA., Atlanta, GA and Taiwan.
  • Excellent customer Service and tech support manager on Manufacturer vehicle aftermarket mirrors manufacturer & distributor Co.
  • Manufacturer of vehicle aftermarket mirrors & distributor Co.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Communicated regularly with cross-functional teams to improve coordination between departments.

Warehouse Supervisor

JC Penney
06.2003 - 08.2010
  • Company Overview: Distribution center & logistic
  • Operations warehouse supervisor, distribution center & logistic, shipping & receiving, inbound/ processing & RMA's.
  • Supervised warehouse operations by managing employees during shifts.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Used warehouse management software to reconcile daily inventory.

Education

Minor - General Accountant

Universidad Iberoamericana Del Noroeste
Mexico, Tijuana Baja California
01.1995

Graphic Design - Graphic Design

Universidad Iberoamericana Del Noroeste
Mexico, Tijuana Baj California
08-1994

Skills

  • Data entry Microsoft Office, Excell, Power point
  • QC Management
  • Six Sigma knowledge
  • Logistic Warehouse Operations Management
  • Creative problem-solving
  • Customer service
  • Multi-tasking
  • FedEx, UPS, e-commerce
  • Flexible thinking
  • Detail coaching
  • Discipline
  • Accuracy
  • Focus leadership
  • Emotional Intelligence
  • Strategic planning
  • Bilingual Spanish/English
  • Attention to detail
  • Recruitment & Talent Development
  • KPI, OPH, SOP, SAP, WMS, MSRP, TMS
  • Disciplinary techniques
  • Positive attitude
  • Production planning
  • Organization skills
  • Stress resistance
  • Team worker and natural trainer
  • Customer relationship management (CRM)
  • Cross-functional teamwork
  • Performance evaluations
  • Complex Problem-solving
  • Goal setting
  • Key performance indicators
  • Multitasking Abilities
  • Problem-solving
  • Effective communication
  • Team development
  • Self motivation
  • Employee coaching and mentoring
  • Managing operations and efficiency

Certification

  • Six sigma yellow belt certified (Root causes analysis)
  • Forklift operator certified

Timeline

Warehouse Senior Operation Manager

Unis Transportation
09.2024 - Current

Warehouse Operation Manager

National Retail Transportation
08.2018 - 01.2024

Warehouse Manager

Print Exhibits
11.2016 - 08.2018

Warehouse Manager

K Source Inc
11.2010 - 11.2016

Warehouse Supervisor

JC Penney
06.2003 - 08.2010

Minor - General Accountant

Universidad Iberoamericana Del Noroeste

Graphic Design - Graphic Design

Universidad Iberoamericana Del Noroeste
Oscar OlivaWarehouse Senior Operations Manager