Adept at driving operational excellence and fostering team collaboration, I significantly enhanced productivity and customer satisfaction at Dresser Utility Solutions. Leveraging skills in Lean principles and effective communication, I led cross-functional teams to streamline processes and implement quality management systems, achieving a notable increase in efficiency and throughput.
Overview
14
14
years of professional experience
Work History
Value Stream Manager
Dresser Utility Solutions
01.2019 - 01.2025
Developed strong relationships with suppliers to ensure high-quality products and on-time deliveries.
Managed capacity planning efforts, ensuring optimal utilization of resources while meeting customer demands.
Drove operational excellence through the implementation of best practices in value stream management processes.
Streamlined processes for increased productivity through the development of cross-functional teams.
Enhanced customer satisfaction, addressing concerns and providing solutions in a timely manner.
Promoted employee engagement by involving team members in problem-solving activities related to process improvements.
Utilized root cause analysis techniques to identify areas for improvement, driving sustainable change across operations.
Facilitated communication between departments, fostering collaboration and alignment towards shared objectives.
Mentored staff members on Lean concepts, building a culture of continuous learning and growth.
Led cross-functional project teams in the execution of complex projects aimed at improving overall business performance.
Established standard work procedures to maintain consistent quality levels across all product lines.
Championed safety initiatives, promoting a culture of workplace safety awareness among employees.
Optimized resource allocation by effectively balancing demand with available capacity.
Spearheaded cost reduction initiatives, identifying opportunities for waste elimination throughout the value stream.
Improved value stream efficiency by implementing Lean principles and continuous improvement methodologies.
Increased throughput by optimizing equipment layout and workflow design within production facilities.
Supervisor
Dresser Utility Solutions
01.2016 - 01.2019
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Frequently inspected production area to verify proper equipment operation.
Developed effective improvement plans in alignment with goals and specifications.
Created and managed project plans, timelines and budgets.
Assembler
Dresser Utility Solutions
10.2010 - 01.2016
Increased production efficiency by assembling components quickly and accurately.
Enhanced workplace safety by maintaining a clean and organized work area at all times.
Maintained high-quality standards with thorough inspections of assembled parts.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Assembled components with minimal supervision, exceeding expected project milestones.
Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Completed durable assemblies and subassemblies with hand and power tools.
Reduced assembly errors by following detailed instructions and blueprints for each project.
Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
Tested finished products to perform quality assurance and identify discrepancies.
Reduced downtime, promptly addressing and resolving equipment malfunctions.
Reduced material waste, carefully following assembly instructions and protocols.
Improved assembly line versatility by quickly adapting to new product launches.
Recognized and reported defective material and equipment to shift supervisor.
Operated hoists, cranes and other heavy machinery to transport materials and parts.
Education
Morton Ranch High School
Katy, TX
2010
Skills
Effective communication
Quality management systems
Conflict resolution
Operations management
Strategic planning
Lean principles
Risk management
Project management
Inventory control
Team management
Adaptability and flexibility
Teamwork and collaboration
Timeline
Value Stream Manager
Dresser Utility Solutions
01.2019 - 01.2025
Supervisor
Dresser Utility Solutions
01.2016 - 01.2019
Assembler
Dresser Utility Solutions
10.2010 - 01.2016
Morton Ranch High School
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