Oscar Ortiz
West Covina,CA
Summary
Skilled Public Safety officer offering nine years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Excellent communicator that thrives in fast-paced environments with a complete set of skills to drive security operations.
Overview
12
12
years of professional experience
Work History
Lead Public Safety Specialist
Cal Poly Pomona Police Department
12.2023 - Current
- Protect staff by observing and reporting any suspicious activity, including the potential for violence in the workplace
- Make periodic tours to check for irregularities and to inspect buildings within the property
- Provide lead direction to public safety officers on shift and perform other duties of a more responsible demanding level
- Assist in the training of public safety officers and review of post orders
- Ensure adequate coverage for campus standards
- Carry out specific tasks and duties as required and assigned
- Making sure public safety officers have a full understanding of their duties
- Approve and deny time off in InTime Police Department software
- Notify internal Police officers via radio in order to request assistance.
Lead Security Officer
Huntington Hospital
08.2018 - 12.2023
- Protect staff and property from theft and damage or persons from hazards or interference, including the potential for violence in the workplace
- Make periodic tours to check for irregularities and to inspect protection devices and fire control equipment
- Provide lead direction to security officers on shift and perform other duties of a more responsible demanding level
- Assist in the training of security officers and review of post orders
- Ensure adequate security coverage of all posts
- Prepare Daily Directors Briefing and send to the Huntington Hospital Security Director
- Proper handling of incidents detrimental to the security and safety of the facility, patients and employees
- Carry out specific tasks and duties as required and assigned
- Investigate security breaches and incidents
- Making sure security personnel have a full understanding of their duties
- Dispatch personal via radio voice communication using a dispatch system
- Answer security telephone lines, determine nature and transfer to appropriate responder
- Monitor and update location and activities of field units
- Notify external public safety agencies and departments by telephone in order to request assistance.
Security Officer
Huntington Hospital
09.2015 - 08.2018
- Provide a safe and secure environment for all persons on premises by conducting patrols of hospital property
- Answering calls and documenting activities
- Monitor alarms and closed-circuit television systems
- Assist in emergency and non-emergency situations
- Act as a visible deterrent to crime.
Store Manager
Autozone
06.2012 - 07.2016
- Supervise and lead a team of eleven employees to function efficiently and effectively to reach desired sales goals
- Maintaining outstanding customer service
- Provide trustworthy advice and sale necessary auto parts to customers
- Inventory management and lost prevention analysis
- Financial control and overview of profit and loss reports
- Responsible for employee scheduling
- Customer conflict resolutions
- Work at an extremely fast-paced work environment even when short-staffed
- Answer numerous phone calls while assisting customers inside the store.
Education
High School Diploma -
El Monte High School
El Monte, CA06.2004
Skills
- PC 832 Post course (arrest)
- Excellent organizational skills
- Interviewing and detailed reporting
- Able to motivate a team to function efficiently to desired goals
- Excellent analytics, quantitative, and problem-solving skills
- Employee scheduling, financial and inventory control, loss prevention analysis
- Microsoft Office, Word, Excel, PowerPoint as well as any Google software equivalent
- Bilingual in English and Spanish
- Pre-Certified nurse assistant
- Chemical agent (OC) pepper spray
- Arrest and control handcuffing
- Expandable straight baton (ESB)/PR-24
- Management of aggressive behavior (MOAB) training
- AVADE workplace violence prevention training
- IAHSS security and safety certification preparation program
- Guard card licensing
- American heart association BLS certification
Timeline
Lead Public Safety Specialist
Cal Poly Pomona Police Department
12.2023 - Current
Lead Security Officer
Huntington Hospital
08.2018 - 12.2023
Security Officer
Huntington Hospital
09.2015 - 08.2018
Store Manager
Autozone
06.2012 - 07.2016
High School Diploma -
El Monte High School
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