Summary
Overview
Work History
Education
Skills
Certification
Languages
Education and Training
Personal Information
Languages
Timeline
Generic

Oscar Parra

Palm Bay,FL

Summary

Regional operations manager with expertise in multi-location management, driving performance and maximizing potential. Proven ability in goal setting, budget oversight, and inventory quality management. Specializes in process improvement, project management, and strategic implementation.

Managing building accounts like Target, JCPenney, Lowe's, Bloomingdale's, Macy's, and Nordstrom, from 130,000 to 200,000 per square foot.Managin teams ranging from 50 to 400 employees.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Regional Operation Manager

Firstchoice Janitorial Services Orlando
, FL
05.2025 - Current
  • Managed daily operations for janitorial services across multiple locations.
  • Trained staff on cleaning procedures and safety protocols.
  • Coordinated supply inventory and ordering to ensure availability.
  • Oversaw quality control inspections for service compliance.
  • Developed schedules for staff to optimize workforce efficiency.
  • Communicated with clients to address service requests and concerns.
  • Established budgets, monitored expenses, and tracked investments in the region's operations team.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
  • Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
  • Managed and maintained a variety of equipment, including floor scrubber machines, floor buffer machines, and pressure washers.
  • Managed floor maintenance and cleaning operations, focusing on strip and wax techniques, grout, carpet, and window cleaning.
  • Managed teams ranging from 50 to 400 employees.

Regional Zone Manager

Kellermeyer Bergensons Services LLC
Orlando, FL
04.2010 - 01.2025
  • Managed daily operations for multiple service contracts across assigned zones.
  • Trained team members on safety protocols and operational procedures.
  • Monitored compliance with company standards and client specifications regularly.
  • Identified opportunities for process improvements within the zone's operations.
  • Visited stores regularly to assess their performance against set objectives.
  • Managed budgets and expenses related to zone operations.
  • Directed teams ranging from 50 to 190 employees, providing hands-on training to enhance expertise in carpet and floor cleaning processes.
  • Performed pressure washing and window detailing to ensure pristine presentation of facilities.

Education

GED -

Merritt Island High School
Merritt Island, FL
01-2008

Skills

  • Operational efficiency
  • Budget management
  • Quality control
  • Customer relationship management
  • Safety compliance
  • Effective communication
  • Team leadership
  • Attention to detail
  • Problem solving
  • Conflict resolution

Certification

  • OSHA trainig complete

Languages

3,3

Education and Training

other

Personal Information

Languages

Spanish
Full Professional
English
Professional

Timeline

Regional Operation Manager

Firstchoice Janitorial Services Orlando
05.2025 - Current

Regional Zone Manager

Kellermeyer Bergensons Services LLC
04.2010 - 01.2025

GED -

Merritt Island High School

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