Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oscar Perez

Salome ,AZ

Summary

Adept Tire Manager with a proven track record at I-10 Tire Shop, enhancing operational efficiency and customer satisfaction. Leveraged expertise in tire installation and exceptional organizational skills to streamline warehouse operations, achieving significant cost savings. Skilled in fostering team collaboration and driving continuous improvement, consistently surpassing sales goals through strategic planning and vendor negotiations.

Overview

2
2
years of professional experience

Work History

Tire Manager

I-10 Tire Shop
07.2022 - Current
  • Maintained a clean and organized workspace, enhancing efficiency across all aspects of shop operations.
  • Troubleshot complex tire issues, offering effective solutions to ensure customer satisfaction.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Evaluated employee performance and provided feedback and training as needed.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Enforced health and safety protocols to promote safe working environment.
  • Coordinated with other departments to align production with customer requirements.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Analyzed production data and prepared reports for senior management.
  • Scrutinized production output and identified areas for improvement.
  • Implemented quality control system to review products against technical specifications and corporate standards.
  • Utilized data analysis tools to identify and resolve production issues.
  • Updated logs and submitted timely reports detailing activities in line with regulatory standards.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Trained in and implemented emergency response procedures to protect team members and property.
  • Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
  • Devised and administered cost control initiatives saving $Amount.
  • Operated specialized equipment, gauges and instruments to track and assess gas levels.
  • Checked meters and interpreted readings to assess functionality of gas retrieval systems.
  • Collaborated with sales staff to develop strategies for promoting tire sales and services.
  • Implemented safety protocols, reducing workplace accidents and injuries among team members.
  • Addressed customer concerns promptly, fostering trust in our business''s expertise and commitment to quality service.
  • Developed monthly sales goals with upper management, guiding the team towards achieving or surpassing targets consistently.
  • Developed strong relationships with vendors to negotiate favorable pricing on tires and supplies.
  • Regularly reviewed competitor offerings, adjusting pricing strategies accordingly to remain competitive in the market.
  • Coordinated with other departments such as parts or service centers to provide comprehensive automotive solutions.
  • Conducted regular performance evaluations for staff members, identifying areas of improvement and growth opportunities.
  • Oversaw warranty claims processing to ensure timely resolutions that satisfied both customers and suppliers.
  • Assisted customers in selecting the right tire products based on their specific needs and budget constraints.
  • Trained new hires on company policies, procedures, and best practices for efficient operations.
  • Supervised tire technicians, providing guidance and support to maintain a high level of workmanship.
  • Performed thorough inspections of tire installations, guaranteeing proper alignment and balancing for smooth vehicle operation.
  • Streamlined scheduling processes to maximize productivity while minimizing downtime for waiting customers.
  • Managed inventory effectively, ensuring optimal stock levels for various tire types and sizes.
  • Increased customer satisfaction by providing knowledgeable tire recommendations and efficient service.
  • Monitored industry trends to stay current on tire advancements and emerging technologies in the market.
  • Established partnerships with local businesses for cross-promotion opportunities that boosted overall store traffic.
  • Reduced wait times for customers with streamlined scheduling and inventory management systems.
  • Promoted sales growth by offering additional products and services based on individual customer needs.
  • Enhanced employee productivity by providing regular training on new products and equipment.
  • Maintained high-quality service standards by addressing customer concerns promptly and professionally.
  • Assisted in recruitment efforts by interviewing potential candidates and making recommendations for hiring decisions based on qualifications and fit within the team dynamic.
  • Managed inventory levels, ordering necessary supplies in a timely manner to avoid stockouts or overstock situations.
  • Developed strong relationships with vendors, negotiating favorable terms that resulted in cost savings without sacrificing quality or efficiency.
  • Conducted regular performance evaluations, providing constructive feedback to employees for continued growth and development.
  • Provided exceptional customer service experiences by addressing inquiries knowledgeably and courteously while maintaining professionalism at all times.
  • Maintained accurate records of all transactions, ensuring proper documentation for accounting purposes.
  • Boosted team morale through effective communication, fostering a positive work atmosphere for employees.
  • Ensured safety compliance, conducting regular inspections and enforcing strict adherence to company protocols.
  • Implemented preventative maintenance programs to minimize downtime of equipment, ensuring continuous workflow in the shop.
  • Continuously sought out opportunities for process improvements, implementing changes that led to increased productivity and reduced operational costs.
  • Increased customer satisfaction by implementing efficient tire installation procedures and maintaining a clean work environment.
  • Optimized workflow processes, delegating tasks effectively according to each employee''s skill set and expertise level.
  • Collaborated with other supervisors to develop best practices for optimal shop performance.
  • Coordinated with other departments for seamless interactions between sales, service, and administrative teams in the tire shop operation process.
  • Monitored industry trends to stay informed about advancements in tire technology and adjust business practices accordingly.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Equipment Operator

Vicksburg Development
08.2022 - 10.2024
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.

Track Manager

Vicksburg Development
08.2022 - 10.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Diploma -

Salome High School
Salome, AZ

Skills

  • Tire Installation
  • Warehouse Organization
  • Suspension Systems
  • Operational Efficiency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Equipment Operator

Vicksburg Development
08.2022 - 10.2024

Track Manager

Vicksburg Development
08.2022 - 10.2023

Tire Manager

I-10 Tire Shop
07.2022 - Current

Diploma -

Salome High School
Oscar Perez