Oscar Rhea
Marietta,GA
Summary
Dynamic and reliable bar manager with a proven track record at Aprés Diem, enhancing customer engagement through innovative drink menus and exceptional service. Skilled in cash handling and conflict resolution, fostered a loyal clientele while optimizing inventory management to reduce waste and maximize profitability. Also furthered multitasking skills in retail while ensuring customer engagement and satisfaction and handling financial transactions and product receiving duties simultaneously.
Overview
27
27
years of professional experience
Work History
Retail Associate
Richards Variety Store
Atlanta, GA
02.2019 - 09.2025
- Assisted customers in product selection and inquiries, ensuring positive shopping experiences.
- Maintained merchandise displays to enhance visual appeal and promote sales.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Collaborated with team members to manage inventory levels and restock shelves.
- Received and checked in merchandise shipments, ensuring accuracy of all orders received and checked into database
Server/Bartender
Baraonda Restaurant
Atlanta, GA
11.2013 - 05.2018
- Collaborated with kitchen staff to streamline order fulfillment and enhance efficiency.
- Assisted in training new servers on menu knowledge and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Team member assisting with banquet parties of fifty to three hundred guests, ensuring all needs were meet and exceeded, as well as setting up for events and cleanup/breakdown afterward
Bar Manager
Aprés Diem
Atlanta, GA
01.1999 - 09.2013
- Managed daily bar operations, ensuring compliance with safety and health regulations.
- Developed and implemented seasonal drink menus, enhancing customer experience and engagement.
- Trained and supervised staff in cocktail preparation and customer service techniques.
- Optimized inventory management processes, reducing waste while maintaining stock levels.
- Established strong vendor relationships to negotiate favorable terms for supplies and beverages.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Enhanced supplier relationships, ensuring timely delivery of high-quality products.
Education
No Degree -
Georgia Institute of Technology
Atlanta, GASkills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
Timeline
Retail Associate
Richards Variety Store
02.2019 - 09.2025
Server/Bartender
Baraonda Restaurant
11.2013 - 05.2018
Bar Manager
Aprés Diem
01.1999 - 09.2013
No Degree -
Georgia Institute of Technology