Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Aquatics Director
British Swim School
Crestwood, IL
05.2016 - Current
Implemented rules governing use of facilities by members of the public.
Evaluated performance of all personnel involved in operations of aquatic facility.
Trained new employees on policies and procedures relating to aquatics operations.
Coordinated special events such as swim meets or competitions at aquatic facilities.
Performed administrative tasks such as scheduling appointments or ordering supplies.
Reviewed accident reports submitted by staff members in order to identify areas needing improvement.
Conducted staff meetings to ensure proper training and safety protocols were followed.
Created a budget for supplies needed for daily operations of aquatic facility.
Analyzed data from past programs to identify areas for improvement.
Communicated with parents regarding student progress and feedback.
Created marketing campaigns to increase the number of participants in swim classes.
Resolved customer complaints promptly while maintaining a professional demeanor at all times.
Maintained records of attendance, payments, instructor assignments and program registrations.
Prepared reports related to financial statements, budgets or other relevant documents.