Summary
Overview
Work History
Education
Skills
Timeline
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Oscar Rodriguez

Lockhart,TX

Summary

Results-oriented Office Manager skilled in streamlining operations and achieving business objectives. Combines exceptional organizational, technical, and business acumen to optimize workflows. Committed to providing attentive support to office staff and customers, while continuously seeking opportunities for process improvement.

Overview

46
46
years of professional experience

Work History

Office Manager

B&F Finance LLC
Austin, TX
03.1989 - Current
  • Developed and implemented office policies and procedures
  • Supervised staff members, organized schedules and delegated tasks
  • Created spreadsheets in Excel to track data such as vacation requests, sick days
  • Answered phone calls, responded to emails, routed mail and coordinated courier services
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
  • Ran up to 18 stores as director of supervision at B&F Finance

Office Manager

ITT Financial
Pasadena, TX
04.1983 - 03.1989
  • Provided training to new hires on office policies and procedures
  • Answered phone calls, responded to emails, routed mail and coordinated courier services
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel
  • Resolved customer inquiries in a timely manner
  • 10 years of sales training for credit life, disability and life insurance products

Stocker/Cashier/Assistant Manager

HEB Grocery Store
San Antonio, Texas
05.1978 - 12.1981
  • Provided customer service by answering questions about product location, price and availability.
  • Assisted with store displays and window dressing as needed.
  • Inspected stock for damage or defects and reported issues to management.
  • Loaded trucks with outgoing orders according to shipping manifests provided by customers.
  • Stocked shelves with newly arrived products.
  • Monitored expiration dates of perishable items to ensure freshness.

Education

John F Kennedy High School
San Antonio, TX

San Antonio College
San Antonio, TX

Skills

  • Data Entry
  • Team Supervision
  • Staff Management
  • Expense Reporting
  • Inventory Control
  • Employee Supervision
  • Office Management
  • Staff hiring
  • Customer Relations
  • Customer Service
  • Financial Tracking
  • Billing
  • Training new hires
  • Working with customers to resolve issues with accounts

Timeline

Office Manager

B&F Finance LLC
03.1989 - Current

Office Manager

ITT Financial
04.1983 - 03.1989

Stocker/Cashier/Assistant Manager

HEB Grocery Store
05.1978 - 12.1981

John F Kennedy High School

San Antonio College

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Oscar Rodriguez