Oscar Rodriguez
Clark,NJ
Summary
Accomplished Logistics Leader with 10 years’ experience at Fortune 500 organizations, maintaining exceptional quality, performance and compliance in a highly competitive sector. Highly skilled in organizing schedules and maintaining staff focus, ensuring consistent fulfilment of daily and long-term targets. An effective leader, known for maximizing operational efficiency and achieving measurable results. Possesses a strong work ethic, outstanding communication skills, and a proactive approach to problem-solving.
Experienced senior manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained several years experience.
Overview
14
14
years of professional experience
Work History
Assistant Senior Manager - Facility Operations 2 (HUB)
FedEx Corporation
Woodbridge, NJ
08.2021 - Current
- Leveraged knowledge of HR practices, guidelines and regulations to monitor and provide advice regarding compliance with all employment laws, regulations, and FedEx Ground policies, procedures and processes, responsible for an overall workforce of 900-1000
- Promptly and appropriately identified and investigated employee relations issues and provided recommendations, advising management and responding to employee inquiries
- Provided support and engaged with all levels of internal customers, handling issues and questions
- Led the full cycle of staffing development and execution for non-package handler talent acquisition, including sourcing, and recruiting, managing pre-employment screening, interviewing and onboarding
- Headed talent acquisition including peak planning, and participation in outreach events; building and maintaining effective relationships with schools and community-based organizations
- Partnered with Field HR Specialists, Field HR Advisors and HR Managers to develop and facilitate programs to support business objectives, corporate programs and individual development
- Guided, trained and shared best practices with Talent Acquisition Coordinators and HR Ops Administrators
Omni-channel Operations Manager
MACY’S
Wayne, NJ
06.2023 - 07.2025
- Leading and developing strategies for product movement logistics and fulfilment
- Collaborated with partners to manage merchandise flow and incoming receipts to drive sales and profit
- Oversaw processing of all merchandise receipts, according to standards, and assessing reverse logistics
P&D Manager
FedEx Ground
Sunnyside, NY
11.2019 - 07.2021
- Recruited, coached, and trained a team of 200-300, managing performance, productivity, discipline, recognition and rewards, planning and directing daily operations
- Planned, organized, staffed, directed and controlled day-to-day departmental operations
- Managed contractual relationships with ICs and ISPs, conducting and documenting business/ISP discussions, conducting forums and ensuring the compliance with agreements
- Advised senior management on decisions to initiate or terminate operating agreements
- Ensured compliance to federal, state and local regulations; and Department of Transportation (DoT) requirements including accurate completion of unit history, driver, non-driver, temporary and entity files
- Oversaw thorough vehicle maintenance checks and audited vehicle maintenance records in accordance with contractually agreed upon standards and DoT requirements
- Communicated and discussed contract changes and issues with authorized officers or business contacts of independent contractors/independent service providers, holding them accountable to terms and conditions
- Assisted customer pickup coordination and customer service in resolving P&D issues
- Accompanied sales professionals on local account visits, addressing issues and assisting with on-boarding
- Developed and administered company employee relations strategies, conducted safety meetings, and led the safety committee for P&D, ensuring completion of safety inspections
Sort Manager (Station)
FedEx Ground
Sunnyside, NY
03.2017 - 10.2019
- Planned, staffed, and directed day-to-day operations of the assigned sort, with a team of 200-300 staff
- Ensured compliance with established safety, quality and service standards, and cost/productivity goals
- Planned sort strategy based on projected volume, head count, and other factors
- Directed the sort management team to ensure understanding of operational updates and daily goals
- Fostered a safety-conscious culture by supporting initiatives and ensuring completion of documentation
- Developed and administered company safety and employee relations strategies and programs
Area Manager (Station)
FedEx Ground
Queens, NY
02.2015 - 02.2017
- Led and assigned workload to a team of 100-150, primarily Operations Managers to ensure safe and efficient package sorting throughout the facility, minimizing costs, and maximizing quality, including the movement, tracking and administration of trailers
- Determined strategic goals and ensured fulfilment of quality, service, cost and productivity goals
- Planned work area strategy based on projected volume, head count, and other factors
- Guided Operations Managers to ensure understanding of operational updates and daily goals
- Ensured compliance with all policies, procedures and government regulations
Full Time Operations Manager
FedEx Ground
Yonkers, NY
11.2013 - 01.2015
- Led a team of 60-70, and developed and administered employee relations and company safety strategies
- Investigated, resolved and escalated customer service issues, and maintained confidentiality
- Trained new employees and ensured compliance with policies, procedures, quality assurance, SWAK, hazardous materials, Video Event Data Recorder coaching, and dock safety
- Mentored and developed critical skill sets for new and less-experienced Operations Managers
Part Time Operations Manager
FedEx Ground
White Plains, NY
01.2012 - 10.2013
- Recruited, coached, trained a team of 60-70, managing performance, productivity, discipline, recognition and rewards, planning and directing daily operations
- Assigned and managed the team to ensure safe and efficient package sorting throughout the facility, minimizing costs, and maximizing operational quality
- Managed movement, tracking and administration of trailers in conjunction with the Line Haul Department
- Analyzed operational performance through direct observation, interpretation of reports and collaboration
- Determined opportunities for improvement of key metrics and executed action plans to achieve results
- Led daily meetings to ensure workforce understanding of operational updates and goals
Part Time US - Specialist
Apple
White Plains, New York
08.2011 - 01.2012
- Provide outstanding service by understanding customer needs, recommending products and services, and explaining purchase options.Stay current on Apple products, services, and sales processes.Support team members by sharing knowledge and helping create ownership opportunities.Follow guidelines, maintain accuracy, and assist in other store areas as needed.Promote an inclusive, respectful environment and uphold Apple’s values of diversity and inclusion.
Education
Fundamentals of Project Planning and Management - Business Administration and Management
University of Virginia
08.2023 - 08/2025
MBA -
University of Connecticut
HartfordBS - Business Administration
University of Connecticut
MansfeldSkills
- Logistics Management
- Facilities Management
- Operations Management
- Employee Relations
- Quality Management
- Talent Acquisition & Recruitment
- Team Building & Leadership
- Training & Development
- Performance Management
- Customer Satisfaction
- Planning & Scheduling
- Negotiation & Communication
Timeline
Fundamentals of Project Planning and Management - Business Administration and Management
University of Virginia
08.2023 - 08/2025
Omni-channel Operations Manager
MACY’S
06.2023 - 07.2025
Assistant Senior Manager - Facility Operations 2 (HUB)
FedEx Corporation
08.2021 - Current
P&D Manager
FedEx Ground
11.2019 - 07.2021
Sort Manager (Station)
FedEx Ground
03.2017 - 10.2019
Area Manager (Station)
FedEx Ground
02.2015 - 02.2017
Full Time Operations Manager
FedEx Ground
11.2013 - 01.2015
Part Time Operations Manager
FedEx Ground
01.2012 - 10.2013
Part Time US - Specialist
Apple
08.2011 - 01.2012
MBA -
University of Connecticut
BS - Business Administration
University of Connecticut