Oscar Salinas
Laredo,TX
Summary
Dedicated and disciplined professional with a background in security, corrections, and insurance sales. Proven ability to remain calm under pressure, enforce rules with integrity, and communicate effectively with diverse individuals. Seeking to bring strong observational skills to a Border Patrol Agent role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Correctional Officer
Rio Grande Detention Center-GEO Group
10.2022 - Current
- Monitored inmate behavior and ensure compliance with safety protocols.
- Conducted inspections, perimeter checks, and escort duties in high-security areas.
- Responded promptly to incidents with a focus on de-escalation and safety.
- Assisted in the transportation of inmates between facilities, courts, and medical appointments.
- Provide armed security and maintain order within a federal detention center.
- Documented daily activities and incidents in logs to maintain accurate records for review.
- Collaborated with team members to implement safety protocols and emergency response procedures.
Licensed Insurance Agent
Pronto Insurance Company
09.2013 - 10.2022
- Educated clients on insurance policies, coverage options, and benefits to enhance understanding.
- Managed policy renewals and provided timely follow-up to ensure customer satisfaction.
- Sold and explained home and auto insurance policies to customers.
- Developed customized insurance solutions based on client needs and risk assessments.
- Delivered excellent customer service on high-volume office setting.
Health & Life Insurance Sales Representative
Convergys
09.2012 - 03.2013
- Sold life and health insurance policies to prospective customers.
- Conducted needs analysis to match clients with appropriate plans.
- Handled sensitive client information with confidentiality and professionalism.
Education
High School Diploma -
Dr. Leonides G. Cigarroa High School
Laredo, TXNo Degree - Criminal Justice
Texas A&M University
Laredo, TXSkills
- First aid training
- Armed security operations
- Conflict resolution & de-escalation techniques
- Policy enforcement & saftey procedures
- BIlingual: English & Spanish
- Client relations and communications
- Report writing and documentation
- Surveillance and situational awareness
Certification
- Weapons Certified (handgun and shotgun)
- Restriction housing unit certified
Timeline
Correctional Officer
Rio Grande Detention Center-GEO Group
10.2022 - Current
Licensed Insurance Agent
Pronto Insurance Company
09.2013 - 10.2022
Health & Life Insurance Sales Representative
Convergys
09.2012 - 03.2013
High School Diploma -
Dr. Leonides G. Cigarroa High School
No Degree - Criminal Justice
Texas A&M University
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