Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES, RELEVANT SKILLS, & CERTIFICATIONS
Timeline
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Oscar Sanchez

Berwyn,IL

Summary

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Loader

UPS
10.2022 - 04.2025
  • Display diligence and conscientiousness by ensuring all packages are scanned and placed in their correct trailers
  • Lift and carry hundreds of packages weighing 70lbs+ on a daily basis
  • Manage 3+ trailers simultaneously

Assistant

Welding
09.2021 - 12.2022
  • Collaborated amongst vendors and problem solved solutions towards anticipated growth areas
  • Networked with new patrons to establish long term business relationships
  • Maintained accurate reports of monthly expenses, for a total of 15 reports
  • Balanced company’s 5-figure budget as the accountant

Bilingual Customer Service Representative

Mariano’s
04.2020 - 09.2021
  • Demonstrated adaptability by supporting other departments when needed
  • Streamlined orders and ensuring they were completed on time
  • Resolved customer conflicts in a timely manner
  • Provided exceptional customer service, resulting in a significant decrease in customer complaints.
  • Provided exceptional customer service by promptly addressing client concerns and maintaining open lines of communication.
  • Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
  • Developed lasting relationships with clients through exceptional customer service and consistent delivery of outstanding visual results.

Overnight Stockroom

Michaels
09.2019 - 03.2020
  • Fostered a positive work environment and provided assistance when possible
  • Transported bulk inventory, ranging from 10 lbs. to 100 lbs., from trailer to designated departments
  • Ensured store was kept clean and all stock was put away before the store opened
  • Demonstrated adaptability by quickly adjusting to changes in shipment schedules, warehouse layouts, or staffing levels during overnight shifts.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate degree - liberal arts

Morton College
Cicero, IL
05.2025

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Year Up
Chicago, IL
10.2023

High School Diploma -

Morton West High School
Berwyn, IL
06-2015

Skills

  • Languages: Spanish (Native)
  • Hardware: Inventory management, Troubleshooting, Diagnosing, Repairing, Reimaging, Installing/Uninstalling, Disassembling, Reassembling
  • Software: Microsoft Proficient, Word 365, Excel, Windows 10, Zoom
  • Customer Service: Patience, Active listening, Phone support, Email support, Empathy, Adaptability
  • Paperwork management
  • Shipping and receiving
  • Time management
  • Data entry
  • Office administration
  • Problem-solving

Certification

Cardiopulmonary Resuscitation

LANGUAGES, RELEVANT SKILLS, & CERTIFICATIONS

Languages: Spanish (Native)

Timeline

Loader

UPS
10.2022 - 04.2025

Assistant

Welding
09.2021 - 12.2022

Bilingual Customer Service Representative

Mariano’s
04.2020 - 09.2021

Overnight Stockroom

Michaels
09.2019 - 03.2020

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Year Up

Associate degree - liberal arts

Morton College

High School Diploma -

Morton West High School

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