Oscar Santos
Redmond,WA
Summary
Motivated Assistant Manager with 7 years of experience of organizational problem-solving, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive property success. Focused on using training, monitoring and morale-building techniques to maximize employee and resident relationships.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Apartment Management Consultants
Redmond , WA
02.2022 - Current
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Conducted regular inspections of properties to identify any potential maintenance or repair issues.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
- Updated tenant records and maintained accurate files for all tenants.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Compiled detailed reports on property conditions, occupancy rates and financial performance.
- Processed incoming payments from tenants in a timely manner.
- Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
- Managed accounts payable processes including vendor invoices, payment approvals and reconciliation of accounts receivable ledgers.
Leasing Consultant
Essex
Bellevue, WA
08.2017 - 06.2021
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Provided excellent customer service to all tenants throughout their tenancy period.
Education
Associate of Business Administration - Business
Bellevue College
Bellevue, WA07.2021
Skills
- Work driven
- Spanish Translation - Bilingual
- Great Planning Skills
- Tenant Relations
- Reliable
- Outgoing and sociable
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Manager
Apartment Management Consultants
02.2022 - Current
Leasing Consultant
Essex
08.2017 - 06.2021
Associate of Business Administration - Business
Bellevue College
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