Oscar Santos
Humble,TX
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
18
18
years of professional experience
Work History
Bartender
HMS Host
07.2015 - 09.2025
- Hours per week: 40
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Manager Vanessa Martinez, 832-995-9651
Bartender
Chili's Grill and Bar
08.2007 - 07.2015
- Hours per week: 32
- Supervisor: Paul Wenegroth (281-458-7280)
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Helped management plan and serve bar menu exceeding customer expectations.
Education
High School Diploma -
Lone Star College System
Shenandoah, TX05.2003
Skills
- Bar restocking
- Safe service compliance
- Highly reliable
- Conversant in Spanish
- Handling difficult customers
- Cash register operation
- Classic cocktails
- ABC standards
- Outstanding customer service
Timeline
Bartender
HMS Host
07.2015 - 09.2025
Bartender
Chili's Grill and Bar
08.2007 - 07.2015
High School Diploma -
Lone Star College System
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