Oscar Servin
San Antonio
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Freelance Artist
ServinArt Studio
03.2022 - Current
- Engaged in continuous learning to refine artistic skills and explore new trends in art.
- Participated in community art projects to foster collaboration and promote local culture.
- Designed unique pieces, reflecting personal style while resonating with community values.
- Captivated audiences with innovative artwork by exploring new themes and concepts.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
- Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Auto Parts Delivery Driver
Principal Distribution
10.2023 - 12.2024
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
- Handled cash transactions accurately, ensuring prompt payment for delivered items.
- Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
- Fostered positive relationships with local businesses by consistently providing reliable service.
- Provided training support for new hires joining the Auto Parts Delivery Driver team.
- Built strong relationships with customers through effective communication and timely deliveries.
- Reduced fuel costs by planning efficient routes and monitoring vehicle performance regularly.
- Collaborated with team members to streamline delivery processes and improve overall productivity.
- Demonstrated flexibility in accommodating last-minute changes or additional stops as needed.
- Improved customer satisfaction by delivering auto parts promptly and accurately to clients.
- Adhered to all state driving laws while operating company vehicles, maintaining a clean driving record throughout employment tenure.
- Communicated effectively with dispatchers regarding daily schedules and unforeseen obstacles encountered during deliveries.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
Project Manager/General Labor Construction Worker
One Piece of Work
03.2022 - 10.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Maintained safe and organized workspace to minimize risk of injury.
- Installation understanding
- Measured and cut materials to specified dimensions to achieve precise fit.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Operations Specialist
US Navy
01.2018 - 03.2022
- Operations Specialists function as plotters, radio/telephone and Command and Control sound-powered telephone talkers and maintain Combat Information Center (CIC) displays of strategic and tactical information
- Serve as watch supervisors and section leaders
- Track, classify and evaluate potential contacts using the latest radar equipment
- Interpret and evaluate presentations and tactical situations and make recommendations to supervisors during watch conditions
- Apply a thorough knowledge of doctrine and procedures applicable to CIC operations contained in U.S
- Navy Instructions and Allied or U.S
- Navy
- Provide to the command technical information and assistance related to Anti-Surface Warfare, Anti-Air Warfare, Anti-Submarine Warfare, Amphibious Warfare, Mine Warfare, Naval Gunfire Support, search and rescue operations and other matters pertaining to the Operations Specialist's area
- Conduct preventative maintenance to keep ship equipment and systems operational
- Respond to threats or security breaches as a security reaction force team member
Education
Associate of Science - Astrophysics
Northwest Vista College
San Antonio, TX09-2029
High School Diploma - Information Technology Branch
Business Careers High School
San Antonio, TX06.2014
Skills
- MS Office
- Web search
- Social media
- Effective Communication
- Leadership
- Adaptability
- Interpersonal skills
- Artistic capabilities
Timeline
Auto Parts Delivery Driver
Principal Distribution
10.2023 - 12.2024
Freelance Artist
ServinArt Studio
03.2022 - Current
Project Manager/General Labor Construction Worker
One Piece of Work
03.2022 - 10.2023
Operations Specialist
US Navy
01.2018 - 03.2022
Associate of Science - Astrophysics
Northwest Vista College
High School Diploma - Information Technology Branch
Business Careers High School
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