Oscar Soliz
Lancaster,CA
Summary
Reliable, resourceful personal assistant with 5 years experience in data management in software and file organization with sensitive documentation and accounting. Conducting face to face and over the phone customer service scheduling appointments with 15% increase in customer satisfaction. Expert in managing schedules, running errands and taking notes at meetings. background in business and administrative support. Im highly motivated to perform any task that comes my way and to be adept to learn new team skills and experience to further along my career.
Overview
6
6
years of professional experience
Work History
Personal Assistant
Turtle Tax Service
01.2018 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained appropriate filing of personal and professional documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Used discretion when handling confidential information.
- Scheduling appointments and other administrative tasks.
Security Guard
City National Private Security
09.2017 - 11.2017
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Interacted assertively but non-confrontationally with personnel and general public.
Education
High School Diploma -
Antelope Valley High School
Lancaster, CA06.2016
Skills
- Stock Maintenance
- Schedule Management
- Complex Problem-Solving
- Multitasking and Organization
- Valid Driver's License
- Training
- Customer Service
- Attention to Detail
- Appointment Scheduling
- Supply Procurement
- Document Filing
- Communication Skills
- Critical Thinking
Timeline
Personal Assistant
Turtle Tax Service
01.2018 - Current
Security Guard
City National Private Security
09.2017 - 11.2017
High School Diploma -
Antelope Valley High School
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