Summary
Overview
Work History
Education
Skills
Hobbies & Interests
Languages
Timeline
Cashier
Oscar Sosa

Oscar Sosa

Anaheim,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Cashier

The Walt Disney Company
Anaheim, CA
06.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted over thousands of guests per day.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Set up new sales displays each month.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads

Host

IHOP
Anaheim, CA
04.2018 - 03.2021
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Education

Bachelor Of Business - Business

Fullerton College
Fullerton, CA
2026

High School Diploma -

Katella High School
Anaheim, CA
2020

Skills

  • Time Management Skills
  • Cash Management
  • Product Knowledge
  • Verbal and Written Communication
  • Sales Expertise
  • Product and Service Sales
  • Credit and Cash Transactions
  • Refunds and Exchanges
  • Guest Inquiries
  • Customer Service
  • Active Listening
  • Point Of Sale Knowledge
  • Product And Service Sales
  • Exceptional Customer Service
  • Product Knowledge
  • Sales
  • Sales Trends
  • Merchandising Knowledge
  • Problem-Solving Skills

Hobbies & Interests

  • Learn new things
  • Design and produce clothing
  • Hiking
  • Visit the Beach
  • Play Sports (Soccer & Basketball)
  • Cafe Hopping
  • Visit different Museums

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

The Walt Disney Company
06.2022 - Current

Host

IHOP
04.2018 - 03.2021

Bachelor Of Business - Business

Fullerton College

High School Diploma -

Katella High School

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Oscar Sosa