Oscar S. Ramos
Thornton,Co.
Summary
Seeking a responsible position affording continual challenge and opportunity while fully utilizing my experience, knowledge and abilities.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
35
35
years of professional experience
Work History
Store Manager
Party City
03.2006 - 03.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with custemes.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Co. Manager
Hobby Lobby
09.2000 - 03.2006
- Assist the manager and responsible for all operating of the store, ensure a productive environment, identify key opportunities to increase sales, manage payroll and expenses as well as supervise and develop assistant manager
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
Manager
Big Lots
11.1995 - 09.2000
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Manager
F.W. Woolworth
03.1993 - 11.1995
- Responsible for all operating and administrative functions
- Duties include: general accounting, full personnel, supervision and merchandising from a store generated 3.5 million dollars per year
Manager Trainee
F.W. Woolworth
01.1990 - 03.1993
- Spend two years in Management Training Program
- The program consisted in five major learning units: orientation, sales management, control management, personnel management and advance training
- In the years of 1990 to 1992 I was in different stores for the training
- In 1993 I was promoted as a store manager in Downey California then I was transfer to Westminster Colorado
Education
Barnes Business College -
Barnes Business College
Lakewood, Colorado07.1995
Pasadena City College - Computer Information Processing, Programming Concepts and Application Software and Packages in Word Processing
Pasadena City College
Pasadena, California06.1988
Skills
- Customer response
- Training and mentoring
- Inventory control
- Store merchandising
Specialized Training
Community Skills Center, Pasadena, CA, Certification in Retail Merchandising, Basic Sales Techniques, Approach, Suggested selling, Product knowledge, Closing the sale, Employer, employee and customer relations, Cash register handling and proceeds, Stocking, Inventory control, Security measures
Timeline
Store Manager
Party City
03.2006 - 03.2025
Co. Manager
Hobby Lobby
09.2000 - 03.2006
Manager
Big Lots
11.1995 - 09.2000
Manager
F.W. Woolworth
03.1993 - 11.1995
Manager Trainee
F.W. Woolworth
01.1990 - 03.1993
Pasadena City College - Computer Information Processing, Programming Concepts and Application Software and Packages in Word Processing
Pasadena City College
Barnes Business College -
Barnes Business College
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