Oscar Toj
Providence,RI
Summary
Versatile and reliable, I excel in fast-paced environments, as demonstrated at Amazon, where I led in training associates and optimizing fulfillment processes. Skilled in order picking and fostering teamwork, I consistently exceed customer expectations and enhance satisfaction through adaptability and problem-solving.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
09.2023 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- AFM certified.
Warehouse Associate
Continental Plastics Corporation
04.2022 - 09.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Fulfillment Center Associate
Amazon
09.2021 - 09.2023
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Reduced product damages by following proper safety protocols when loading and unloading pallets.
- Learning Ambassador.
- Pit Ambassador.
Education
Certificate - Data Analytics
Pathstream
Remote07-2023
GED -
Our Lady of Fatima High School
Warren06-2010
Skills
- Order picking skills
- Loading and unloading
- Correct labeling
- Labeling and wrapping
- Mentoring and training
- Product restocking
- Multitasking
- Reliability
- Problem-solving abilities
- Group and individual instruction
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Associate
Amazon
09.2023 - Current
Warehouse Associate
Continental Plastics Corporation
04.2022 - 09.2023
Fulfillment Center Associate
Amazon
09.2021 - 09.2023
Certificate - Data Analytics
Pathstream
GED -
Our Lady of Fatima High School
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