Oscar Trujillo
Duncanville,TX
Summary
I am a hard working and reliable individual who always excels in the field i am assigned to. I've worked many different jobs to gather up skills i can use not just to work but to better my life and to reach my goals.
Overview
7
7
years of professional experience
Work History
Barber
First Class Cuts
Duncanville, TX
02.2021 - 09.2021
- Used clips and shears to complete various types of fades, shaves and cuts.
- Styled hair according to customer preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered incoming telephone calls and scheduled appointments for clients.
- Consulted with clients to assess personal style preferences and unique needs.
Front Desk Receptionist
High & Tight Barbershop
Dallas, TX
07.2019 - 11.2019
- Used clips and shears to complete various types of fades, shaves and cuts.
- Styled hair according to customer preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Assistant Manager
Yum N' Joy
Duncanville, TX
10.2016 - 04.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Sales Associate
Journeys Shoes
Cedar Hill, TX
03.2016 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
Server
The Pelican House
Duncanville, TX
05.2015 - 09.2015
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Master Barber - Barbering
Master Barber Institute
Dallas, TX12.2020
High School Diploma -
Duncanville High School
Duncanville, TX05.2016
Skills
- Cash Register Operations
- Customer Needs Assessment
- Merchandising and Display
- Product Presentation
- Excellent Written and Verbal Communication
- Adaptable and Flexible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barber
First Class Cuts
02.2021 - 09.2021
Front Desk Receptionist
High & Tight Barbershop
07.2019 - 11.2019
Assistant Manager
Yum N' Joy
10.2016 - 04.2019
Sales Associate
Journeys Shoes
03.2016 - 01.2019
Server
The Pelican House
05.2015 - 09.2015
Master Barber - Barbering
Master Barber Institute
High School Diploma -
Duncanville High School
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