Oscar Urquizo
7918 West 98th Street Hickory Hills,IL
Summary
Dynamic operations supervisor with a proven track record at FedEx Ground, excelling in team collaboration and problem-solving. Enhanced package handling efficiency through innovative training and process improvements, fostering a safe and productive work environment. Skilled in time management and committed to operational excellence, ensuring timely deliveries and high-quality service. That's gotten the recognition from my area managers and sort managers.
Overview
2025
2025
years of professional experience
Work History
Union Carpenter
Tru Service Group
- Operated power tools and hand tools for framing and installation tasks.
- Interpreted blueprints and technical drawings to ensure accurate construction.
- Collaborated with team members to complete projects on schedule and within specifications.
Operations Supervisor
FedEx:Ground
06.2023 - 07.2024
- Supervised daily operations to ensure efficiency and adherence to safety protocols.
- Trained staff on operational procedures and best practices for package handling.
- Coordinated workflow processes to optimize delivery schedules and minimize delays.
- Monitored performance metrics to identify areas for operational enhancement.
- Conducted regular inspections of equipment and workspaces to maintain safety standards.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Package Handler Trainer
FedEx:Ground
Bedford Park, IL
07.2022 - 06.2023
- Trained new package handlers on safety protocols and operational procedures
- Monitored performance metrics to ensure compliance with quality standards
- Implemented process improvements to streamline package handling workflows
- Provided ongoing support and feedback to optimize team performance
- Collaborated with management to address operational challenges and solutions
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
Package Handler
FedEx:Ground
Bedford Park, IL
07.2021 - 07.2022
- Sorted packages efficiently to ensure timely delivery and maintain workflow consistency.
- Operated package handling equipment, adhering to safety protocols and operational guidelines.
- Collaborated with team members to streamline loading processes, improving overall efficiency.
- Maintained a clean and organized workspace to uphold safety standards and improve productivity.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Education
High School Diploma -
Reavis High School
6034 W 77th St, Burbank, IL 604592019
Skills
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Worksite safety
- Team collaboration
Timeline
Operations Supervisor
FedEx:Ground
06.2023 - 07.2024
Package Handler Trainer
FedEx:Ground
07.2022 - 06.2023
Package Handler
FedEx:Ground
07.2021 - 07.2022
Union Carpenter
Tru Service Group
High School Diploma -
Reavis High School