Summary
Work History
Education
Skills
Languages
Timeline
Generic

Oscar Valdes

Miami,FL

Summary

Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Loss Consultant

Claim support. INC
Miami, FL
2017 - Current
  • Managed multiple projects simultaneously ensuring timely completion within budget constraints.
  • Evaluated existing systems and processes against industry best practices to enhance efficiency.
  • Reviewed existing policies and procedures to suggest necessary improvements.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Analyzed key performance indicators to identify effective strategies.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.

Us Security

Loss Prevention officer
Miami, FL
2014 - 2016
  • Publix locations around Miami area, loss prevention undercover agent.

  • Collaborated with internal teams and external consultants on projects relating to compliance standards.
  • Coordinated with vendors for installation of new hardware, software related to network, systems security.
  • Investigated security incidents to determine root cause, impact, and recommend remediation plans.

Security Officer

Custom Protection Security
Miami, FL
2012 - 2014
  • Security officer
  • Assisted in the development and implementation of security policies and procedures.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

Security Officer

Miccosukee Indian Casino
Miami, FL
2009 - 2010
  • Surveillance, indoor and outdoor security dutis, money escort.
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Assisted with crowd control during large events held at the facility.
  • Responded to alarms and conducted investigations as required.
  • Performed first aid and CPR when necessary during emergency situations.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Manager, Insurence Office

Mercury Insured Messenger
Miami, FL
2004 - 2009
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Provided leadership during times of organizational change or crisis situations.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed annual budgeting and forecasting, optimizing resource allocation.

Education

High School Diploma -

Manuel Aguiar
Habana Cuba
07-2000

Skills

  • Requirements Gathering
  • Go-to-Market Strategies
  • Cost Analysis
  • Disaster Recovery Planning
  • Failure Analysis
  • Performance Tracking
  • Business Planning
  • Best Practices Implementation
  • Customer Relationship Management
  • Work Planning and Prioritization
  • Safety Regulations
  • Data Analytics
  • Client Engagement
  • Business Analysis
  • Software troubleshooting
  • Project Analysis
  • Client rapport
  • Integrity and Honesty
  • Resource Evaluation
  • Cultural Awareness
  • Data Warehousing
  • Reports and documentation
  • Analytical Thinking
  • Attention to Detail
  • Performance Assessments
  • Goal Setting
  • Issue Resolution
  • Project Management

Languages

English
Professional
Español
Professional

Timeline

Loss Consultant

Claim support. INC
2017 - Current

Us Security

Loss Prevention officer
2014 - 2016

Security Officer

Custom Protection Security
2012 - 2014

Security Officer

Miccosukee Indian Casino
2009 - 2010

Manager, Insurence Office

Mercury Insured Messenger
2004 - 2009

High School Diploma -

Manuel Aguiar

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Oscar Valdes