Summary
Overview
Work History
Education
Skills
Websites
Educationinstitution
Personal Information
Languages
Timeline
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Oscar Valenzuela

Nogales,AZ

Summary

Results-driven Quality Assurance Engineer with over 4 years of experience in developing and executing comprehensive test plans, ensuring high-quality software deliverables. Skilled in manual testing with the desire to evolve to automated testing. With a keen eye for detail and a commitment to the ultimate user experience. Proficient in various testing tools and methodologies, and adept at collaborating with cross-functional teams to identify and resolve issues efficiently.

Overview

8
8
years of professional experience

Work History

QA ENGINEER

Cell-Ed
08.2023 - 08.2024
  • Perform LMS testing through a scrum environment to validate the functionality of the platform through different methodologies such as smoke, regression and acceptance testing.
  • Managed tickets in jira to facilitate the development process of bugs, features, and any changes performed on the platform.
  • Run scripts on NOSQLBooster and MongoDB to perform account changes to specific requests from Click up tickets from first tier technical support/customer service reps.
  • Troubleshoot the application through manual tests to identify any bugs/problems that caused issues on the platform.
  • Performed internal testing on mobile devices (Android/iOS) as well as simulators like xCODE and Android Studio.
  • Created Test Cases through Testrail to document step by step testing on all different devices.
  • Helped the company transition from KanBan environment to Scrum environment to improve the organization of the company.
  • Contributed to open-source projects and personal repositories related to ticket development through GitHub.
  • Performed automated testing through Java and Cypress (Beginner).

Manual QA Engineer

XT Xpress Technologies
02.2020 - 05.2023
  • Operated in a scrum team environment to discuss and point out tickets to identify the difficulty of a ticket and determine the time range of completion
  • Tracked and managed all bug/feature tickets through Jira
  • Performed system testing, sanity testing, smoke testing, regression testing, acceptance testing on the load board platform for carriers and brokers
  • Performed manual tests on the mobile application with Android Studio and Xcode
  • Fulfilled testing through github repositories on different branches for specific tickets
  • Troubleshooted the iOS and Android application to determine the functionality of the system as a whole
  • Ran reports connected to backend data through the load board platform to determine if all information was being stored correctly
  • Created SQL queries to run reports for specific requirements of the platform
  • Implemented different postman/mongo commands to manipulate system data to examine carrier/broker information.

Insurance Claims Representative

Sentry Insurance
05.2018 - 02.2019
  • Received inbound calls regarding insurance claims on different incidents and documented the whole event.
    Daily insurance policy requests and changes.
  • Gathered customer information to better understand their request and sent it over to higher tier support.

Assistant Manager

Costa Vida Mexican Grill
06.2017 - 04.2018
  • Managed the restaurant to ensure customer satisfaction with food quality and serving.
  • Created daily inspections to regulate food temperatures and maintain food quality.
  • Delivered and served catering orders to satisfy customers with their order.

Safety Department Operator

Orchard’s Logistics. LLC.
05.2016 - 07.2017
  • Administered state permits in order for trucks and trailers to travel around the United States.
  • Organized trucks and trailers files electronically and physically.
  • Checked driver’s logs to identify any violations.

Education

Certificate - Testing Automation

Test Pro
Online
2023

Skills

  • Test Planning
  • Regression Testing
  • Integration Testing
  • User Acceptance Testing
  • Software development life cycle
  • Cross-browser testing
  • Smoke Testing
  • Mobile Testing
  • Sanity Testing
  • Automation testing
  • Documentation And Reporting
  • Root cause identification
  • Configuration and Troubleshooting
  • Quality Assurance

Technical Skills

  • JIRA
  • Github
  • Postman
  • MongoDB
  • NoSQLBooster
  • Clickup
  • SQL
  • Xcode
  • Selenium
  • Java
  • Android Studio
  • Cypress
  • Javascript
  • Triage

Educationinstitution

Arizona State University

Personal Information

Title: Technical Support & Quality Assurance Specialist

Languages

Spanish
Native or Bilingual

Timeline

QA ENGINEER

Cell-Ed
08.2023 - 08.2024

Manual QA Engineer

XT Xpress Technologies
02.2020 - 05.2023

Insurance Claims Representative

Sentry Insurance
05.2018 - 02.2019

Assistant Manager

Costa Vida Mexican Grill
06.2017 - 04.2018

Safety Department Operator

Orchard’s Logistics. LLC.
05.2016 - 07.2017

Certificate - Testing Automation

Test Pro

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Oscar Valenzuela