Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
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Oscar Vasquez-Montalvan

Oscar Vasquez-Montalvan

Mascoutah,IL

Summary

Dedicated and collaborative individual with excellent communication skills, determined to providing outstanding service and support. Possesses solid understanding of customer/business needs and conflict resolution, utilizing strong problem-solving abilities. Aiming to build positive relationships and contribute to career satisfaction and loyalty. Committed to creating positive work experiences and fostering strong bonds to drive company success.

Overview

13
13
years of professional experience

Work History

Food and Beverage Expert

Target
02.2025 - Current
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
  • Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
  • Knowledgeable about the tools, products, and services available in the total store, and specific to the designated area, to solve issues for the guest and improve their experience
  • Executed inbound, replenishment, backroom and signing processes for designated areas
  • Operated various forms of certified power equipment to efficiently complete work tasks
  • Supported guest services such as back-up cashier, and digital online fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws
  • Scan, handle and moved merchandise efficiently and safely, including frequently lifting or moving merchandise up to 50 pounds

Style Consultant

Target
Clinton, MD
01.2020 - 02.2025
  • Greeted all customers with welcoming smiles and asked open-ended questions to better understand their needs.
  • Brainstormed and implemented new floor designs, merchandise displays, and sales advertisements.
  • Increased customer satisfaction by providing personalized item consultations and recommendations.
  • Collaborated with fellow team members to ensure seamless communication, resulting in improved team performance and customer satisfaction.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items, and placing products on display.
  • Promoted ongoing sales, promotions, and upcoming events, boosting overall store profit.

Customer Service Manager

Burlington
02.2020 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Increased team productivity by providing ongoing training and support to customer service representatives.

Customer Availability Program Team 2 Associate

Walmart
07.2018 - 01.2020
  • Unload merchandise trucks of various sizes
  • Stack and organize merchandise into designated zones onto pallets or carts
  • Stock merchandise into designated store locations
  • Move full pallets using various sorts of machinery to various locations in the store
  • Constant customer interaction on the sales floor, assisting with item location, price inquiries, and any other store-related questions

Softlines Sales Associate

Sears
11.2017 - 02.2018
  • Cashier in Apparel/Softlines
  • Maintain good appearance throughout the store through a consistent organization of merchandise
  • Constant customer interaction with an emphasis on the customer’s shopping experience
  • Opened and closed cash registers at the beginning or end of the workday, counting and recording the funds inside
  • Placement of new merchandise on the sales floor

Assistant

Father’s personal painting company
06.2012 - 10.2017
  • Coordinated with customers to create appointments
  • Translated conversations between supervisor and clients
  • Apply coatings, such as paint, ink, or lacquer, to protect or decorate workplace surfaces, using brushes
  • Examine finished surfaces of workplaces to verify conformance to specifications; then retouch any defective areas
  • Clean and maintain tools & equipment using liquids, solvents, brushes, and rags

Education

High School Diploma -

Surrattsville High School
Clinton, MD
05.2018

Skills

  • Fluent English Language
  • Fluent Foreign Language (Spanish)
  • Computers and Electronics Use
  • Microsoft Windows proficiency
  • Reading Comprehension
  • Time Management
  • Customer Service
  • Client relationship building
  • Critical thinking
  • Teamwork and collaboration
  • Merchandise display
  • Point of sale operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Flexible work hoursHealthcare benefitsPaid time offPaid sick leave

Timeline

Food and Beverage Expert

Target
02.2025 - Current

Customer Service Manager

Burlington
02.2020 - 08.2022

Style Consultant

Target
01.2020 - 02.2025

Customer Availability Program Team 2 Associate

Walmart
07.2018 - 01.2020

Softlines Sales Associate

Sears
11.2017 - 02.2018

Assistant

Father’s personal painting company
06.2012 - 10.2017

High School Diploma -

Surrattsville High School

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