OSCAR VILLA
Winston-Salem,NC
Summary
Dependable Pest Control Technician skilled in integrated pest management and infestation prevention. Excellent history of contributing to team goals and personal and professional development.
Skilled in safe and effective pest control methods, with hands-on experience in identifying, monitoring, and eliminating pests from residential and commercial properties. Possess strong knowledge of chemical and natural solutions to address various infestations. Demonstrated ability to communicate effectively with clients, ensuring understanding of pest management processes while maintaining high customer satisfaction. Improved operational efficiency through innovative pest control strategies and team collaboration in previous roles.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Pest Control Technician
Go forth pest control
Winston-Salem, NC
09.2023 - 06.2025
- Applied pesticides and treatments according to safety guidelines and regulations.
- Maintained tools and equipment to ensure optimal performance during service calls.
- Documented service reports detailing treatments and customer interactions accurately.
- Educated clients on pest behaviors and control methods for effective management.
- Collaborated with team members to develop efficient service routes and schedules.
- Responded promptly to customer inquiries, addressing concerns with professionalism.
- Followed all company protocols when applying pesticides on the inside and outside of structures.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
Manager
ABF Pawnshop
Greensboro, Nc
06.2017 - 08.2023
- Supervised daily operations and staff activities to ensure efficient service delivery.
- Managed inventory controls, tracking merchandise flow and maintaining accurate records.
- Trained new employees on policies, procedures, and customer service standards.
- Developed promotional strategies to enhance customer engagement and sales performance.
- Conducted regular audits of financial transactions and pawn agreements for compliance.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Cater G Woodson
Winston-Salem, NC 06.2009 - 06.2013
Skills
- Pest identification
- Chemical application
- Equipment maintenance
- Safety compliance
- Service documentation
- Customer relationship management
- Inventory control
- Problem solving
- Effective communication
- Chemical application experience
- Service sales
- Future pest prevention
Timeline
Pest Control Technician
Go forth pest control
09.2023 - 06.2025
Manager
ABF Pawnshop
06.2017 - 08.2023
Cater G Woodson
06.2009 - 06.2013