Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Oscar Yepiz

Rio Rico,AZ

Summary

Hardworking and driven commodity sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. International knowledge of growing time frames and customer needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Pickling Cucumber Commodity Sales Manager

Can Am Pepper Company
12.2018 - Current
  • Procured and Solidified Grower contracts.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales as well as securing contracts.
  • Met with clients, delivering presentations, educating on product, yields, varieties, growing areas, and harvest projections.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Managed accounts to retain existing relationships and grow share of business.

Arizona and Southern California Traffic Manager

The Produce Exchange
11.2017 - 09.2018
  • Scheduled and dispatched drivers to locations in California and Arizona.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Informed the sales department about equipment breakdowns and provided updates on the completion of work orders on trucks and trailers.
  • Implemented technicians’ notes into the computer system during and after each service call. (check calls/updates)
  • Communicated with customers to ensure that delivery expectations were met.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Divided cargo received by account Number and intended location.
  • Picked products for specific routes according to pick sheets.
  • Enforced the on-time shipment of products to create exceptional customer experiences.

Transportation Coordinator

Commodore Transportation Inc
10.2016 - 11.2017
  • Determined most effective mode and routing of materials to customer locations and company facilities using internal systems such as Fleetmatics.
  • Book and broker loads.
  • Managed a total of 53 trucks.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Communicated clear expectations and goals to each team member.
  • Helped drive sales goals and achieve monthly quotas.
  • Verified that all customers received receipts for their purchases.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Dispatcher and Food Saftey Coordinator

Big Chuy Distributors & Sons
06.2011 - 07.2016
  • Experience with companies such as; Costco, Safeway, Loblaw, Kroger, Sprouts, HEB, Restaurant Depot, Etc.
  • Food safety assistant
  • Documented all changes in computer tracking system.
  • Answered more than 250+ calls each day.
  • Maintained updated records of orders in physical and electronic database.
  • Responded to customer requests with information about product availability, shipping information and status updates.
  • Evaluated and adjusted routes to achieve daily objectives.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Redirected shipments en route in response to customer requests.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Warehouse and inventory management for receiving and shipping goods.

Warehouse Manager

Dollar General Corp
04.2010 - 06.2011
  • Ensured all warehouse personnel were properly trained and certified on equipment, including forklifts and pallet movers.
  • Provided updates on critical shipments to the corporate departments and customers who requested them.
  • Conducted inventory audits with 100% accuracy following company procedures.
  • Implemented and enforced all policies and procedures for the entire logistics department.
  • Handled employee conflicts in the most efficient manner and while following all company procedures.
  • Handled day-to-day shipping and receiving, typically overseeing more than 1500 packages per day.
  • Maintained accurate stock records and schedules.

Custom Broker

Secomex LLC.
07.2007 - 03.2010
  • Analyzed departmental documents for appropriate distribution and filing.
  • Copied, logged and scanned supporting documentation.
  • Verified data integrity and accuracy.
  • Entered details such as payments, account information and call logs into the computer system.
  • Classification
  • Country of origin and chemical awareness
  • Sorting and placing orders
  • Labeling shipping and receiving 

Education

High School Diploma -

The Pinnacle Charter School
Nogales, AZ
2006

Skills

  • Sales Expertise
  • Product Knowledge
  • International Growing Area Knowledge
  • USA/MEX/CAN
  • Verbal and Written Communication
  • Sales Presentation
  • Direct Sales
  • Sales Territory Growth
  • Communication and Engagement Techniques
  • Exceptional Multitasking Skills
  • Team collaboration
  • Logistics management
  • Customer service
  • Quality assurance
  • Documentation and paperwork
  • Telephone etiquette
  • Warehousing environments
  • Tracking tasks
  • Work order entry
  • Computer system knowledge
  • Work enthusiast and fast learner
  • Fluent English and Spanish
  • Forklift & Pallet Jack

Certification

PPI MEMBER

RSVP CERTIFIED

FOOD SAFETY CERTIFIED

PALLET JACK AND FORLIFT CERTIFIED

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Pickling Cucumber Commodity Sales Manager

Can Am Pepper Company
12.2018 - Current

Arizona and Southern California Traffic Manager

The Produce Exchange
11.2017 - 09.2018

Transportation Coordinator

Commodore Transportation Inc
10.2016 - 11.2017

Dispatcher and Food Saftey Coordinator

Big Chuy Distributors & Sons
06.2011 - 07.2016

Warehouse Manager

Dollar General Corp
04.2010 - 06.2011

Custom Broker

Secomex LLC.
07.2007 - 03.2010

High School Diploma -

The Pinnacle Charter School

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Oscar Yepiz