OSCAR A GARZON R
Bogota
Summary
Dynamic and proactive professional with a robust background in both financial services and logistics management. I have a proven track record in consultative sales, team leadership, and exceeding targets. My expertise includes client relationship management, conflict resolution, and data analysis. Additionally, I am highly skilled in inventory management, quality control, and operating various types of forklifts, consistently ensuring compliance with safety and productivity standards.
Overview
19
19
years of professional experience
Work History
Ejecutivo de cuentas Senior
Induplastick S.A
Bogota
02.2025 - Current
- Negotiated contracts with new and existing clients, tailoring agreements to their business needs, including advertising services and other commercial resources.
- Developed strong relationships with key clients to enhance satisfaction and loyalty.
- Managed contract negotiations to secure favorable terms for the company.
- Conducted market research to identify new business opportunities and trends.
- Implemented strategies to improve customer retention and service delivery efficiency.
- Prepared detailed reports on account performance for senior management review.
- Prepared presentations for clients regarding new products or services offered.
- Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
- Created detailed reports on sales performance, revenue forecasts, and budget expenditures.
COMMUNITY ORGANIZER
Spanish Community Center
Joliet
01.2024 - 02.2025
- Coordinated weekly food distribution events for over 80 underserved Latino families.
- Recruited and trained volunteer teams of 8 or more to pack and distribute culturally relevant meal kits.
- Established partnerships with local organizations and businesses to enhance resource availability.
- Facilitated clear Spanish-English communication during events, gathering feedback to optimize outreach efforts.
MATERIAL HANDLER FORKLIFT DRIVER
RTC Total Staffing
Bolingbrook
06.2021 - 12.2023
- Supervised customer order accuracy, ensuring quality and compliance standards are met.
- Created and managed merchandise inventory systems through regular audits to optimize workflows.
- Established efficient production lines for product packaging, consistently meeting project deadlines.
- Mentored and trained new employees, enhancing operational efficiency and overall performance.
FINANCIAL EXECUTIVE AND ANALYST SUPERVISOR TEAM ELITE
Scotiabank GBS
Bogotá
06.2019 - 05.2021
- Strengthened client relationships and their financial portfolios, generating intangible sales to fully meet their needs.
- Led and supervised a team of executives, consistently exceeding customer service and commercial performance objectives.
- Developed and implemented mentoring and training programs to enhance team skills and client satisfaction.
- Managed complex inquiries and provided specialized (BackOffice) support for special cases.
- Generated and presented quarterly reports for the Elite team, demonstrating analytical and reporting capabilities.
- Provided orientation and created customer profiles for online inquiries and requests.
Financial Executive – Debt Repair
Resolve Your Debt S.A.S
Bogota
08.2018 - 03.2019
- Strengthened client relationships and their financial portfolios, generating intangible sales to fully meet their needs
- Led development of financial strategies, enhancing organizational performance and efficiency.
- Managed budgeting processes to align with corporate financial goals.
- Analyzed reports to provide insights for strategic planning and decision-making.
- Oversaw compliance with regulations, ensuring operational integrity.
- Developed strategies to improve commercial outcomes and client relationships.
- Utilized Salesforce CRM for detailed case tracking and quarterly reporting.
Analista Financiero Senior – SAC, Fraude y Retenci
Citibank Colombia
Bogota
08.2006 - 12.2016
- Strengthened client relationships and their financial portfolios, generating intangible sales to fully meet their needs
- Led fraud detection professionally, earning regional recognition in LatAm.
- Achieved improvements in key performance indicators (KPIs), enabling me to guarantee operational efficiency and quality service.
- Analyzed financial data to support strategic decision-making processes.
- Prepared detailed reports for management on budget forecasts and variances.
- Provided training and mentorship to junior analysts on financial analysis techniques.
Education
M.D. - Bachelor of Science in Economics
University of Asturias
Bogotá08-2025
J.D. - ESL
College of Dupage
Naperville11-2024
Diploma - Occupational Risk Auditing
SENA
Bogota, Colombia10-2019
TÍTULO DE EDUCACIÓN SECUNDARIA - High School Diploma
Manuela Ayala de Gaitan
Bogotá01.2000
Skills
- Leadership and team management
- Financial analysis and reporting
- Volunteer training and coordination
- Conflict resolution and decision making
- Analytical skills and problem solving
- Consultative and B2B sales expertise
- Ability to work under pressure
- Excellent sales skills
Websites
Languages
- Spanish
- English
Personal Information
- Date of Birth: 01/19/82
- Nationality: Colombian
- Marital Status: Single
Languages
Spanish
Native/ Bilingual
English
Professional
Driver License USA
- Class D, G625 6418
Driver License Colombia
B1. Lic # 80170890
Timeline
Ejecutivo de cuentas Senior
Induplastick S.A
02.2025 - Current
COMMUNITY ORGANIZER
Spanish Community Center
01.2024 - 02.2025
MATERIAL HANDLER FORKLIFT DRIVER
RTC Total Staffing
06.2021 - 12.2023
FINANCIAL EXECUTIVE AND ANALYST SUPERVISOR TEAM ELITE
Scotiabank GBS
06.2019 - 05.2021
Financial Executive – Debt Repair
Resolve Your Debt S.A.S
08.2018 - 03.2019
Analista Financiero Senior – SAC, Fraude y Retenci
Citibank Colombia
08.2006 - 12.2016
M.D. - Bachelor of Science in Economics
University of Asturias
J.D. - ESL
College of Dupage
Diploma - Occupational Risk Auditing
SENA
TÍTULO DE EDUCACIÓN SECUNDARIA - High School Diploma
Manuela Ayala de Gaitan
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