Oscar Adrian Levario

• Achieved successful claim resolutions by thoroughly investigating and evaluating bodily injury claims.
• Improved negotiation outcomes for settlements with meticulous documentation and clear communication.
• Managed a high volume of cases efficiently, prioritizing tasks based on urgency and complexity.
• Reduced company exposure to potential lawsuits by identifying potential fraud and adhering to legal guidelines during claim handling.

• Streamlined claims processing by implementing efficient workflow procedures.
• Reduced claim resolution time by conducting thorough investigations and timely decisionmaking.
• Enhanced customer satisfaction through prompt communication and comprehensive claim explanations.
• Collaborated with legal counsel on complex claims, ensuring compliance with regulatory guidelines.
• Maintained up-to-date knowledge of industry trends and legislative changes, ensuring accurate claim evaluations.
• Mentored new hires during their onboarding process, sharing insights from years of experience as a Senior Claims Examiner.
• Maintained a high level of professionalism while interacting with claimants, witnesses, attorneys, and healthcare providers during the course of investigations.
• Negotiated favorable settlement terms by leveraging expertise in determining fair compensation based on severity of injuries and long-term prognosis.

Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts. Calculate premiums and establish payment method. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Customize insurance programs to suit individual customers, often covering a variety of risks.Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Answer telephone calls from guests seeking to make or cancel hotel reservations. Greet arriving guests, assign rooms, issue keys and ascertain guest payment and billing information. Answer guest requests for assistance and coordinate with housekeeping, bell service staff and management to fulfill guest requests. Provide guests with access to hotel services, forward in-room meal requests and ensure that mail, faxes and packages are delivered in a timely manner. Work  with irate guests and find ways to resolve issues to the guest's satisfaction. Have served as concierge, assisting guests with ground transportation, restaurant or entertainment reservations and providing other information about the locale. Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. Upon checkout, calculate the guest's final bill and collect payments.