Oscar Alberto Rosales Gonzalez
Orlando,FL
Summary
Reliable and hardworking professional with one year of customer service experience in the car rental industry. Strong communication skills, ability to follow instructions, and experience working with computers and a variety of tools. Currently pursuing the Google IT Support Professional Certificate. Eager to contribute to a fast-paced logistics and warehouse environment while maintaining high standards of safety, productivity, and teamwork.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Mirami Car Rental
04.2025 - 06.2026
- Assisted customers with rental inquiries, reservations, and service requests.
- Provided professional customer support and resolved issues efficiently.
- Maintained accurate records and handled administrative tasks.
- Worked effectively in a fast-paced environment while meeting company standards.
- Collaborated with team members to ensure customer satisfaction.
Education
Google IT Support Specialist -
Coursera
07.2026
High School Diploma -
East Ridge High School
Clermont, FL2019
Skills
- Strong communication skills
- Excellent ability to follow instructions
- Customer service and problem-solving
- Computer proficiency
- Experience using hand tools and various equipment
- Teamwork and collaboration
- Time management
- Attention to detail
- Ability to work in physically demanding environments
- Adaptability and willingness to learn
- English and Spanish bilingual
- Dependable and punctual
- Quick learner
- Comfortable working independently or as part of a team
- Committed to workplace safety and efficiency
Timeline
Customer Service Representative
Mirami Car Rental
04.2025 - 06.2026
Google IT Support Specialist -
Coursera
High School Diploma -
East Ridge High School